Business and Administrative Communication

by Kitty O. Locker

This Eighth Edition of Business and Administrative Communication by Donna Kienzler and Kitty Locker is a true leader in the business communications field. Beyond covering the broad scope of topics in both oral and written business communication, Locker’s text uses a student-friendly writing style and strong design element to hold student attention. Real-world examples and real business applications underscore the relevance and importance of the material presented in the classroom and to the students’ careers. Kitty Locker’s text also conveys the best possible advice to students through its research base; the author’s reputation as a contributor to this field of study lends an even greater element of teachability and relevance to this market-leading title. Locker continues to lead the pack with innovative technology offerings – InSites, Grademax, Manager's Hotseat for Business Communication – round out the learning experience with Business and Administrative Communication.

Genres: Nonfiction, Textbooks, Reference

701 pages, Hardcover

First published March 1, 1989

Reviews

[Stephanie]

It has some good, solid advice; however, some fell flat and didn't make much sense.

There were parts that should have been more in depth and others that should have been cut short. And I would have liked it if it had been clearer with some of its instructions and examples.

That said, I will be keeping it within reach to help with any future business writing(s) I have to do.

[Kenyia]

This is a great book. It is full of lots of helpful information, and the examples are helpful as well. It taught me a lot about how to communicate effectively.

[philip]

Textbook for school, but enormously helpful.

[Vicente]

General overview of the study of Rhetoric without explicitly saying that, and study of all types of business communication, oral, written, nonverbal, etc...

[Novi Bobby]

I had the older version of this book because it was a text book in an English class that I had to take. I found this book very comprehensive and easy to understand. I turn to this book for many business communication reference.

[Christopher]

This book is yet another desk reference that I use regularly. Anyone who needs to write anything in the business world will get the information they need to write a clear and professional document.

[DeeReads]

Excellent Business and Administrative Communication text. This was and excellent go-to text for communication and building goodwill in the workplace.

[Sheila]

Text for class...consuming my life!