This book presents the concepts of organizational communication within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communication skills, and ethical values. Blending theory, analysis, and practice extensively, this book provides an introduction to major organizational communication issues and theories and immediate application of the concepts presented. For people working in business, human resources, or any field where organizational communication plays a role.
This textbook was used in an Organizational Communication class. At first, I found it very difficult to read and understand. It did get better and I learned much more than I expected.