Completely updated and revised, the new, 2nd Edition provides an introduction to both basic and special phlebotomy techniques, as well as discussions on anatomy and physiology, infection control and safety, complications of phlebotomy and equipment, and much more. Plus, this New Edition offers new chapter review questions, an expanded glossary, and a practice examination. A quick-reference color table assists in determining the significance and meaning of tube colours A Multiskilling for Phlebotomists chapter discusses other important areas of health care An expanded Equipment chapter covers most of the general tools phlebotomists use everyday, such as tubes, needles, and other common supplies New chapter review questionsin workbook formatreinforce important concepts