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The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relati

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3.87  ·  Rating details ·  342 ratings  ·  34 reviews
In The Trust Edge, David Horsager reveals the foundation of genuine success—trust. Based on research but made practical for today’s leader, The Trust Edge shows that trust is quantifiable and brings dramatic results to businesses and leaders. In this book, Horsager teaches readers how to build the 8 Pillars of Trust:

1. Clarity: People trust the clear and mistrust the ambi
...more
Kindle Edition, 369 pages
Published October 9th 2012 by Free Press (first published January 1st 2011)
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Average rating 3.87  · 
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 ·  342 ratings  ·  34 reviews


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Ben Lobaugh
Aug 12, 2019 rated it it was amazing  ·  review of another edition
If you interact at all with humans this book is for you. Trust is a pivotal ingredient in all communication and interaction. Without it life, business, and productivity suffer. Get this book. Read it yourself, read it with your team. Make sure your leadership team understands the concepts. And for that isolationist you know of, give them a copy too cause they must interact with humans if you know about them!
Gayle
Horsager gives the reader a lot to think about. However, I find some of his tips for implementing the eight pillars a bit underwhelming and unrealistic to carry out. In the real world of meeting after meeting every day, many of his tips aren't practical to put into practice. Organizations must change their culture -- more than these pillars -- to allow employees to put these practices into place successfully. In fast-paced organizations, this may happen, but certainly not overnight and not by on ...more
Mark
Nov 15, 2012 rated it it was ok  ·  review of another edition
Shelves: 2012, businessing
I brought this book after I saw that it received ~*glowing*~ reviews on amazon. But, once I actually read it. I was less than thrilled. I don't where to start. There were genuinely helpful bits of advice. But, I felt the book was really lacking in meat. It seemed like the author would just pinball from topic to topic with out giving a true rationalization for his thoughts. Also, the biblical interjections were rather unnecessary. ...more
Todd Buegler
My reaction was 'meh.' It all felt like basic, common sense stuff...not much new thinking. ...more
Sharonmhansengmail.Com
Nothing new in here... disappointing.
Sarah
Jun 06, 2018 rated it really liked it  ·  review of another edition
-1 star for the number of times I was encouraged to visit trustedge.com for things that looked interested and then was unable to find the information he promised would be there.
Oscar Romero
Feb 24, 2020 rated it it was amazing  ·  review of another edition
Shelves: school
Incredible book content--And feel that, when we mix cultures, it does get way more interesting because we really do not know--which causes a reason to do more research--how other cultures nurture, manages and gives trust. Trust on itself--it is a universal term...How do we go about earning it is where the trick resides. I think this book opens our eyes and makes us aware about how trust rules in all relationships--specially worker/boss and client/company communication. Trust really applies to ev ...more
Mike
Jun 18, 2019 rated it it was ok  ·  review of another edition
I listened to the audiobook narrated by the author. Other reviews have characterized this book as a collection of useful reminders. That description seems accurate. What's interesting about the audiobook is that the author reads the entire book without taking a breath. Ok, what really happened is his amateurish audio editor removed all of the breaths between sentences. Doing so makes an audiobook sound very unnatural. People breathe between sentences.

Another interesting point is to listen to som
...more
Jon Jones
I found this quite a fluffy book. Lots of things that are only possible if someone trusts you in business. Trust is an external thing that someone feels towards you. Acting a trustable way kind of feels like a given, but how can you control how the world feels towards you.

It seems better to me to focus on things in your control, like good communication and internal factors that are you can control control. My takeaway from the book, the tore people trust you, the better your results. Trust is i
...more
Roger Scherping
Sep 27, 2020 rated it it was amazing  ·  review of another edition
No book could be more timely today when trust in big business, large institutions, government and even other people is at an all-time low. The author lays out very clearly the tangible benefits of being trusted and outlines exactly how to make yourself a trustworthy person, because trust starts with the person. Then he explains how businesses can develop The Trust Edge and gives solid examples of companies that have earned and are benefiting from their Edge. This is not a quick read. This is a t ...more
Marvin Charles
Mar 03, 2020 rated it it was amazing  ·  review of another edition
Fantastic read for anyone, but especially those in specified leadership roles. This can be applied to parenting, business, church, politics, etc. David Horsager uses good illustrations from his research, but doesn’t belabor his points like some authors like to do. Easy read and full of insightful and practical advice. Recommended read! PS. He’s also a good keynote speaker too.
Jess Clark
Jul 24, 2018 rated it it was amazing  ·  review of another edition
Probably one of the best books I have read lately with practical ways to improve results, relationships, and trust ... the bottom line. I loved the authors tips for organization and efficiency and have already started implementing some of his tips for managing email.
Harry Vinh
To sum up the author's ideas on how to build and retain trust in people in one sentence:
--- Be good, be clear, and be kind always ---
...more
Pamela Beckford
May 31, 2018 rated it really liked it  ·  review of another edition
Lots of really good quotes and truths
Aranka Nolan
Oct 31, 2018 rated it it was amazing  ·  review of another edition
Not what I thought it would be. Actually better. For Leaders big and small
Eric
Nov 16, 2018 rated it liked it  ·  review of another edition
The central theme is valid but not a whole lot of new material here. Does contain a few time organizers and tips that are worthwhile.
Steven
Apr 15, 2020 rated it really liked it  ·  review of another edition
Shelves: nonfiction
Lots of good reminders and practical ideas to build a high trust environment
Carey Radican
Jul 23, 2013 rated it it was amazing  ·  review of another edition
Great book. Very easy read and clearly outlines the Trust Pillars of Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency make up the foundation of leadership.

People trust the clear and mistrust the ambiguous and put faith in those who care beyond themselves. People notice those who do what is right over what is easy and have confidence in those who stay fresh, relevant, and capable. People believe in those who stand through adversity and want to fol
...more
JP
Jun 27, 2015 rated it really liked it  ·  review of another edition
What I like about this book is how it reaches a deeper level than the typical business book (and to be fair, it's more about leadership and character, which extend beyond business). The Trust Edge is about leading by establishing strong relationships, and keeping them. Horsager explains ten pillars of trust and how to apply them. He also shares plenty of inspiring quotes, useful case stories, and thought provoking questions worth a few moments reflection at the end of each chapter. It would be h ...more
Lynn Cornwell
David Horsager was a speaker at a conference I attended, so I knew the info would be good. I didn’t hear any brand new concepts, but I really liked all the reminders. Interesting that he thinks we can have a perfectly clean desk and less than 10 pending e-mails at the end of every day. If that happens for me for more than one day, you will all hear me yelling and doing cartwheels down Nicollet Avenue!
Misty Harper-anderson
There many things that I liked about this book. However, I felt that he topic-hopped too often. My interest would be peaked and then, bam!, new topic. I also felt that the last two to three chapters could have been combined into one.

All in all, I did learn something as I read it and appreciate that.
Christine J
Nov 04, 2015 rated it it was amazing  ·  review of another edition
Leadership book that speaks into the basic issues of integrity and character. Extraordinary and practical insights into oft overlooked or misidentified problems in organizations that stem from the most basic issues of consistent character. Leaders of all types could benefit greatly from spending time with David Horsager's book. ...more
Thomas Umstattd Jr.
This is a great book on doing business well. It applies the theme of building trust to every aspect of business life and even has some great advice on personal productivity. Lots of helpful case studies.
Shannon
Good read - Enjoyed. This book was enjoyable, but as most books you need to be ready for it. Any book read out of a season your going through has the ability to be better or worse depending on where you are and what you personally need. All in all a good read.
Jeff
Jan 21, 2013 rated it really liked it  ·  review of another edition
Recommended to Jeff by: Dick Metzger
A decent read with lots of practical examples reinforcing the need for developing and maintaining trust. 8 pillars are a constructive way to build trust.
Wyatt Johnson
It's a decent book, but here's the problem... it's all common sense! If you need the help in this book, you're probably not going to listen to it. ...more
J. Schmidt
Dec 27, 2014 rated it really liked it  ·  review of another edition
This is a highly readable book on that factors that build and destroy trust. Each chapter has a summary of key points at the end of the chapter. There is a good list of resources for further reading.
Beth
Mar 22, 2015 rated it really liked it  ·  review of another edition
Good one. Lots of real world illustrations and practical applications.
Victor Panggabean
Sep 11, 2015 rated it really liked it  ·  review of another edition
good book, easy to understand and very actual.. the author also discuss how trust also works in this information age..
Andrea Johnson
Not nearly as good as The Speed of Trust
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David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, national bestselling author of The Trust Edge, inventor of the Enterprise Trust Index™, and director of one of the nation’s foremost trust studies: The Trust Outlook™. His work has been featured in prominent publications such as Fast Company, Forbes and The Wall Street Journal. David has advised leaders and delivered life ...more

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