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Active Listening: Improve Your Ability to Listen and Lead
by
Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a crit
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Paperback, 32 pages
Published
March 1st 2006
by Center for Creative Leadership
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A good review of active listening skills!
Very brief guide to becoming a better listener. I have a big problem listening to other people. The steps and information in this book will surely help me get on the right track. So I can have better conversations with everyone I come in contact with.
More a pamphlet than a book, it has some useful direct advice for managers on how to improve their listening skills. Would make a very good handout during management training or as an HR resource when someone will have direct reports or has an issue as indicated in performance reviews.
I get bored and read random things i might learn something
دورة تدريبية مباشرة وفي الصميم استفدت منها لتطوير مهارات الاستماع العملي
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