The Value-Creating Consultant: How to Build and Sustain Lasting Client Relationships

by Ron A. Carucci, Toby J. Tetenbaum

This guide shows consultants how to create value for clients and become their "consultant of choice". Many consultants have fallen into habits and behaviours that give the profession a bad name. This book shows how to develop behaviours that win clients' loyalty and respect. This text provides the answers to the questions raised by "The Witch Doctors," a book that exposed the bad practices and poor results of many consulting firms.

Hardcover

First published January 5, 2000

Reviews

[Monte · Rating 3 out of 5]

Interesting insights with an emphasis on building up and maintaining client relationship. It's easy to read. I wish there were more examples like specific cases about their engagements with clients.