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Itil Foundation Complete Certification Kit - Fourth Edition: Study Guide Book and Online Course

3.78  ·  Rating details ·  9 Ratings  ·  3 Reviews
ITIL Foundation Complete Certification Kit - Fourth Edition: Study Guide Book and Online Course
ebook, 339 pages
Published October 24th 2012 by Emereo Publishing
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Danial
May 28, 2014 rated it really liked it
Shelves: business
I can't categorically state that I will be able to pass the ITIL Foundations exam based solely on this book; but it definitely gave me the tools to understand what questions to start asking and where to spend more time studying.

It gets a little dry towards the Service Transition stage of the Service Lifecycle, but the authors of this certification kit did a pretty good job of keeping it as interesting as a topic like this could possibly be.

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K. Carters
Nov 25, 2015 rated it it was ok
If I have passed this goes to 3 star, if I fail it goes to 1 star ;)

Very dry and difficult to read I'm afraid. Needs to be done sometimes.
Trisha
Apr 30, 2013 rated it really liked it
Recommends it for: IT Professionals
Excellent study tool, easy to read, great online videos. There are great comparisons to help you better understand the concepts.
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