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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
by
"Measuring the User Experience" was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience.
As more UX and web professionals need to justify their design decisions with solid, ...more
As more UX and web professionals need to justify their design decisions with solid, ...more
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ebook, 320 pages
Published
May 14th 2014
by Morgan Kaufmann Publishers
(first published March 1st 2008)
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Community Reviews
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Start your review of Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
I really enjoyed reading this book. I must admit that I am a sort of a statistics geek. I always loved to get my hands dirty digging into statistical data. What I loved about this book the most is how well structured it is. It starts of explaining the basics and gets more into details in later chapters. The edition that I read has an additional chapter with case studies that put the theory into practice. I highly recommend this book to all UX designers. Start measuring your UX now!
Really well written and really clear. This book helped me to understand how to use metrics in usability testing, not being a statistician, I found a lot of these metrics confusing before I read this.
Not really one that you 'read' more useful to go over it all so you can reference it later. Great resource.
...more
Very basic
Jan 29, 2020
Riegs
rated it
it was amazing
·
review of another edition
Shelves:
winter-2020,
design,
ux,
professional-reading,
technology,
business,
math,
psychology,
sci-engineering
A grad school class in a book!
Didn’t read completely- more of a reference book but was great insight into how to actually use stats/analytics to measure the different types of user experience
Useful resource in thinking about how to plan a usability study, and report out results.
Read selected parts, nice book!
Aug 23, 2019
Kylie Upton
rated it
really liked it
·
review of another edition
Shelves:
business-book-to-read
Good reference book for UX metrics.
a must read
Extremely useful set if processes and ideas that help bring shape to an area that us easily left to the subjective.
Very informative. But definitely not my field in education.
Excellent and very easy to read. I devoured this book and actually read it all, unlike most nonfiction books that get picked at in random orders. Very useful.
Aug 13, 2010
Brad Dickason
rated it
it was ok
·
review of another edition
Shelves:
web,
user-interface
Really only worth it for people who haven't taken stat courses and haven't done any formal usability testing. Even then, read Steve Krug's "Don't Make Me Think."
...more
lot's of useful tools and examples of how and when to use them
...more
Trying to increase my knowledge of 'usability metrics'. This book had a ton of great stuff in it. What types of tests to run, when to run them, how to crunch the numbers, etc.
...more
Very thorough and useful
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“Usability plays a much wider role in our lives than most people realize. It’s not
just about using a website, a piece of software, or the latest technology. Usability is
about setting up a tent, relighting a furnace to heat a home, trying to figure out a
tax form, or driving an unfamiliar rental car. Usability impacts everyone, every day.
It cuts across cultures, age, gender, and economic class.”
—
0 likes
More quotes…
just about using a website, a piece of software, or the latest technology. Usability is
about setting up a tent, relighting a furnace to heat a home, trying to figure out a
tax form, or driving an unfamiliar rental car. Usability impacts everyone, every day.
It cuts across cultures, age, gender, and economic class.”
