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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics

4.07  ·  Rating details ·  515 ratings  ·  19 reviews
"Measuring the User Experience" was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience.

As more UX and web professionals need to justify their design decisions with solid,
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ebook, 320 pages
Published May 14th 2014 by Morgan Kaufmann Publishers (first published March 1st 2008)
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Matej Latin
Jan 05, 2015 rated it it was amazing  ·  review of another edition
Shelves: ux
I really enjoyed reading this book. I must admit that I am a sort of a statistics geek. I always loved to get my hands dirty digging into statistical data. What I loved about this book the most is how well structured it is. It starts of explaining the basics and gets more into details in later chapters. The edition that I read has an additional chapter with case studies that put the theory into practice. I highly recommend this book to all UX designers. Start measuring your UX now!
Heidi
Nov 23, 2010 rated it really liked it  ·  review of another edition
Really well written and really clear. This book helped me to understand how to use metrics in usability testing, not being a statistician, I found a lot of these metrics confusing before I read this.
Christopher Lien
Feb 09, 2016 rated it really liked it  ·  review of another edition
Shelves: design
Not really one that you 'read' more useful to go over it all so you can reference it later. Great resource. ...more
Victoria Zabuzova
Very basic
Riegs
A grad school class in a book!
Ash Ketchum
Apr 14, 2020 rated it really liked it  ·  review of another edition
Didn’t read completely- more of a reference book but was great insight into how to actually use stats/analytics to measure the different types of user experience
Ben
Feb 20, 2018 rated it really liked it  ·  review of another edition
Useful resource in thinking about how to plan a usability study, and report out results.
Oscar
Sep 10, 2017 rated it really liked it  ·  review of another edition
Shelves: design
Read selected parts, nice book!
Kylie Upton
Aug 23, 2019 rated it really liked it  ·  review of another edition
Good reference book for UX metrics.
Derek
Feb 24, 2016 rated it it was amazing  ·  review of another edition
a must read
Mike Hales
Jun 11, 2011 rated it really liked it  ·  review of another edition
Extremely useful set if processes and ideas that help bring shape to an area that us easily left to the subjective.
Karlé
Mar 15, 2014 rated it liked it  ·  review of another edition
Very informative. But definitely not my field in education.
Becky
Jan 20, 2015 rated it it was amazing  ·  review of another edition
Excellent and very easy to read. I devoured this book and actually read it all, unlike most nonfiction books that get picked at in random orders. Very useful.
Brad Dickason
Really only worth it for people who haven't taken stat courses and haven't done any formal usability testing. Even then, read Steve Krug's "Don't Make Me Think." ...more
Mark Opalski
Feb 06, 2013 rated it really liked it  ·  review of another edition
lot's of useful tools and examples of how and when to use them ...more
Derek Barnes
Jul 03, 2014 rated it really liked it  ·  review of another edition
Trying to increase my knowledge of 'usability metrics'. This book had a ton of great stuff in it. What types of tests to run, when to run them, how to crunch the numbers, etc. ...more
Rebecca  Karasik
Very thorough and useful
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