Trust in the Balance: Building Successful Organizations on Results, Integrity, and Concern

by Robert Bruce Shaw

Acquire the best asset of all

If you've never examined how trust affects your organization, maybe you should. In this engaging book, Robert Shaw moves past the right thing to do argument and focuses on trust as a critical issue successful managers cannot take for granted. He shows how lack of trust is compromising more and more organizations in today's highly competitive environment. And he offers a way out. Drawing on a variety of examples from real business situations, Shaw explains trust's increasing importance at four key individual credibility, one-to-one collaboration, team effectiveness, and organizational vitality. He then provides an assessment survey to help you determine how you and your organization measures up trust-wise, and offers action steps for overcoming trust dilemmas such as those that arise during reinvention efforts. A vital handbook for leaders, change agents, and anyone interested in building high trust for high performance.

272 pages, Paperback

First published March 25, 1997

About the author

ROBERT BRUCE SHAW is a consultant specializing in organizational and team performance. An in-demand speaker, he is the author of Trust in the Balance and Leadership Blindspots.

Reviews

[Timm]

Excellent review of trust and the keys to building trust in your organization.