Krish2 reviewsFollowFollowFebruary 15, 2018This book is more like a sales Guide for IBM services. The information given in the book are more or less like common sense ideas packaged in a nice set of bullet points.Overall it okay..english
Mike3 reviews1 followerFollowFollowAugust 20, 2018Not very informative. The book felt more like a sales pitch rather than a guide to basic BPM.skill-enhancement