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The Quality Improvement Handbook
Book Summary of The Quality Improvement Handbook, Second Edition The use of quality and continual improvement is no longer considered the sole property of manufacturing or of the traditional engineering and production environment. Most professionals entering the workforce today are required to analyze situations, identify problems, and provide solutions for improved perfor ...more
Hardcover, Second Edition, 242 pages
Published June 12th 2006 by Amer Society for Quality
(first published January 21st 2002)
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This book covers the material one needs to learn for the ASQ's Certification of a Quality Improvement Associate. It can be dense with information in some spots, but was a good resource. I'm taking the test 6/2, I guess we'll have to wait and see how well I do!