Writing Effective E-Mail: Improving Your Electronic Communication

by Nancy Flynn, Tom Flynn

The authors take the time to examine whether e-mail is the appropriate communications tool for every message.

83 pages, Paperback

First published January 1, 1998

About the author

Nancy Flynn is an editor and former columnist at getcrafty.com. She also designs her own line of handbags. She lives in San Francisco, California, with her husband and two daughters.

Reviews

[May Ling]

I have recommended this email to many a young intern and associate. The current environment has resulted in making casual written form too casual for the work place. Recognizing that professional and personal email are two different things and structuring writing accordingly is a must.

If you or someone that reports to you is struggling in their written communication, I would recommend this. If you already have significant skills in this area, it's probably not going to give you much in the way of improvement.