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Usability in Government Systems: User Experience Design for Citizens and Public Servants

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As a usability specialist or interaction designer working with the government, or as a government or contractor professional involved in specifying, procuring, or managing system development, you need this book. Editors Elizabeth Buie and Dianne Murray have brought together over 30 experts to outline practical advice to both usability specialists and government technology ...more
Paperback, 407 pages
Published June 4th 2012 by Morgan Kaufmann Publishers (first published May 1st 2012)
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