EXTREME SIX SIGMA: A new series that takes Six Sigma to the next level The Six Sigma Operational Methods Series goes beyond simply explaining Six Sigma basics to interested managers--these are hard-core working tools of statistical methods, quantitative and intense, aimed at mathematically sophisticated Six Sigma practitioners unwilling to settle for anything less than peak performance in manufacturing and services. Written by four instructors from the world-renowned Motorola University, this handbook provides the tools Six Sigma Black Belts and Master Black Belts need to deal with the most intractable business problems. The authors show how to integrate research and development, manufacturing, human resources, finance, marketing, quality, and customer service with corporate vision, mission, and key strategies. * Tools for estimating quality project cost on a project by project basis * A complete guide to understanding and writing financial reports * Methodologies for leading multiple projects * Problem-solving tools like Design for Six Sigma and TRIZ Contents: Strategy: Planning for Six Sigma * Project Management * Performance Reporting * Leadership for Six Sigma: Organizing for Six Sigma * Team Leader’s Tools * Team Measurement Concepts * Corporate Initiatives: Six Sigma * Lean Thinking * Human Resources Management: Organizational Alignment * Compensation and Recognition * Methodology Tools: Define * Measure * Analyze * Improve * Triz * Control * Design for Six Sigma * Financial Measurements: Financial * Operational * Reporting * By Industry: Service * Transaction * Manufacturing * Healthcare * Human Resources Management
I read the book when I was preparing for my Six Sigma Black Belt Certificate and during my master' degree. Although you might feel that it is a very big book, you can use it as a reference tool to understand the foundation of the six sigma up to the use of the six sigma in non-manufacturing environments. A good book even if you aren't preparing for the Black Belt exam.
A lot of good ideas and a solid methodology that has the promise of working fantastically if rigorously applied. Unfortunately, excel printouts used as unreadable small images, the sometimes needlessly complex explanations, and otherwise explanations of concepts I was familiar with in such lack of detail that even I felt less informed after reading them was disappointing. I don't blame the authors. I think there might not have been as vigorous an editing process as this book would have merited.