What do you think?
Rate this book
Model Business Letters, Emails and Other Business Documents
For anyone who wants to communicate effectively in business,this is your complete reference guide for any form of written communication. Packed with over 500 sample documents, over 100 tips for better business writing and useful templates you can apply to your writing immediately, Model Business Letters will help you put the key rules of good business writing into action.
498 pages, Paperback
First published June 1, 1998
98 people are currently reading
571 people want to read
Ratings & Reviews
Friends & Following
Create a free account to discover what your friends think of this book!
Community Reviews
Displaying 1 - 6 of 6 reviews
March 10, 2016
Very useful reference; considerably improved my e-mail writing.
July 29, 2016
The best book I read for writing formal messages. Read it and practice what you read.
Read
August 17, 2022Today’s readers want to see your personality, your passion, your enthusiasm, instead of boring, stock phrases that are decades old.
Instead of I should be very grateful, simply say Please (definitely not Kindly). Use short words like buy, try, start and end instead of purchase, endeavour, commence and terminate. The aim should be short words, simple expressions and short sentences in short paragraphs that are clear and concise.
Our ancestors used passive voice because they didn’t want to show who was responsible for anything.
As for ‘Regards’, I’d suggest just dropping this. When appropriate you could close with a little nicety like ‘See you soon’ or ‘Have a great weekend’, or ‘Good luck with the meeting’. Or how about ‘Many thanks’? Follow this final remark with your name and it closes your message in a very friendly, relationshipbuilding way.
Even if you are writing a message to many people, write as though you are speaking to only one person. Call the reader ‘you’.
Instead of I should be very grateful, simply say Please (definitely not Kindly). Use short words like buy, try, start and end instead of purchase, endeavour, commence and terminate. The aim should be short words, simple expressions and short sentences in short paragraphs that are clear and concise.
Our ancestors used passive voice because they didn’t want to show who was responsible for anything.
As for ‘Regards’, I’d suggest just dropping this. When appropriate you could close with a little nicety like ‘See you soon’ or ‘Have a great weekend’, or ‘Good luck with the meeting’. Or how about ‘Many thanks’? Follow this final remark with your name and it closes your message in a very friendly, relationshipbuilding way.
Even if you are writing a message to many people, write as though you are speaking to only one person. Call the reader ‘you’.
December 9, 2016
Typical stuff about keeping things simple and direct. Avoid longwindedness and passive words.
Some revision on grammar issues. Good for those who are trying to reduce the number of errors in business communications but not for those who are looking to improve their style.
Some revision on grammar issues. Good for those who are trying to reduce the number of errors in business communications but not for those who are looking to improve their style.
April 20, 2025
Not being biased here but the course that related to the book that I took was boring as hell
May 15, 2014
Improved my email writing.
Displaying 1 - 6 of 6 reviews