What Your Clients Won't Tell You and Your Managers Don't Know

by John E. Gamble

Based on the client retention process that protects over $4 Billion in management contracts. Author John Gamble is the nation's leading client retention consultant. John teaches the Clients for Life client retention process through his consultant firm, Tenacity Inc.

200 pages, Paperback

First published January 1, 2001

Reviews

[Lance Carney · Rating 3 out of 5]

Had to read this one for work. Written as fiction, it made it interesting. However, would have been better with a mystery, a jilted lover and a couple of murders. Oh, and cops. And in the end, it didn't really apply to hospital managers which is what I pretend to be. But I gave it 3 stars because it tried really hard to be different from other business books.

[Matthew · Rating 5 out of 5]

Really good and “common sense” ideas on how to provide services to another business and having a great relationship for the long term.

[Bethany · Rating 2 out of 5]

had to read for work, decent message. but really average at best.