Goodreads helps you keep track of books you want to read.
Start by marking “Effective Communication Skills” as Want to Read:
Effective Communication Skills
Enlarge cover
Rate this book
Clear rating
Open Preview

Effective Communication Skills

3.82  ·  Rating details ·  400 ratings  ·  44 reviews
Talk is something you do every day. And your life is literally shaped by it.

Many of the decisions you make are decided by talking. You may be in a restaurant asking a waiter for an unusual substitution, urging a service manager to get your car finished sooner rather than later, or trying to sway your significant other toward a particular film or show. Or you might be tryin
Audio CD, Great Courses, #9331
Published 2011 by The Teaching Company
More Details... Edit Details

Friend Reviews

To see what your friends thought of this book, please sign up.
This book is not yet featured on Listopia. Add this book to your favorite list »

Community Reviews

Showing 1-30
Average rating 3.82  · 
Rating details
 ·  400 ratings  ·  44 reviews

More filters
Sort order
Start your review of Effective Communication Skills
Adam Nowak
Jul 09, 2019 rated it really liked it
This is an audio course but the contents are still very valuable.

First part is very academic, author presents a lot of research about neuroscience our brain and how does it work when we communicate.

The most interesting part for me was the middle one about personal relationships. I took a lot of tips from the author about the communication with the relatives or in a difficult scenario.

A few interesting takeaways for me:
“Smalltalk is nothing and smalltalk is everything”. I work remotely for most
Aug 07, 2014 rated it really liked it
Shelves: audiobook
Effective communication Skills was a course divided into lectures. It went through a theory and then through practical situations and advices. It gave an explanation on how day to day communication works, what we can pay attention to in order to improve our communication with other people. The lecturer emphasized importance of listening attentively to other person wile they speak, instead of thinking of what your reply should be; techniques of calming yourself in stressful situation; using your ...more
Greg Daly
Jan 27, 2013 rated it really liked it
Talk is cheap and easy (“words are wind”), but true communication is much more complicated and difficult to achieve. This was a deep dive college-type course into how we communicate and how our emotions, instinct, and “auto-pilot” reactions get in the way. While the course a tad dry and prolonged, the information covered was very revealing and useful. It is no “quick fix” endeavor, but knowing how we process speech and how our minds work, certainly is informative and helpful in the long term. Th ...more
May 24, 2015 rated it it was amazing  ·  review of another edition
I did this course as a DVD lecture before about two years ago. I found it outstanding. To review the content, I decided to read the transcript book rather than watch it a second time.
I originally bought this lecture because I had taken on some new responsibilities at work. Even though I don’t consider myself a bad communicator, I feel that things don’t always go well when talking to other people, so I decided to try this course. I was extremely, positively surprised by the contents and the messa
Patkós Csaba
Jul 22, 2016 rated it it was amazing
Impressive course, by all means.
1. The first part is more academic. Contains conclusions and presentations of a lot of scientific studies. If you are familiar with psychology and in general with the way our mind works, this part may be somewhat boring. For me it was a nice reminder of all the pshycho-stuff.
2. Then there is a great deal about personal communication. About how we communicate, about how we see ourselves and the other person while talking. It contains a lot of good tips to apply in
Joseph L.
Feb 14, 2019 rated it liked it
Watch a detailed review along with my favorite ideas and takeaways at:
Feb 11, 2014 rated it really liked it
Shelves: business-books
A very academic book, well supported by research. I think most people would opt for a less academic and more instructive book on the subject but I prefer the validated, academic work.
Jul 10, 2019 rated it it was amazing
I love these lectures. It was very helpful. He doesn't get right to the strategies and skills but builds up to them, building a foundation that is compelling. He offers models of self and how the self interacts with others. He talks about our cognitive processes used in interpreting expressions. He also talks about why we communicate. After all, what is the purpose of communication? or the handful of purposes and goals of communication? ...more
Alex Shrugged
Yet another from the Great Courses audiobook series. This one is pretty good. I'm not sure how useful it would be to most people on a first listen. Many of the lessons will need to be heard more than once to get it locked into the mind, so that one can draw upon the lessons in critical conversations.

I found the audio lessons entertaining because the speaker intersperses his lectures with personal examples from his own life, such as his first meeting with his wife's family... all Italian speakers
Dec 10, 2015 rated it it was amazing
My new favorite of The Great Courses published by The Teaching Company.
(My previous favorite was The Great Debate: Advocates and Opponents of the American Constitution by Thomas L. Pangle.)

Uses "effective" like Stephen Covey; goes on the re-listen annually list. I was extremely impressed with multiple lectures focused on how we think and feel (including self-image) to help us understand what happens in each person during communication.

Other recommended (Great Courses as well as Modern Scholar)
Rick Yvanovich
This was huge at 12 hours so more than a dozen runs giving this is part of my running-university. It's a ton of great theoretical content, but I have to say its not the most uplifting or invigorating to get me running more laps and possibly even was a bit of a hurdle to dragging myself into the running kit to go for a run.
I can image that, live to be in one of his classes would be pretty good and better than just listening to the recording.
Anyway, some good theory and a few nuggets to add to the
Jun 13, 2018 rated it really liked it
As others have pointed out, the course is divided into theory and practical application. I found the theory section to be rather boring, but others may find it fascinating. I'm planning on listening to the practical section; it was so useful. It should diagnose or at least cause you to reflect on areas where you are currently doing pretty well, and in others woefully short in terms of how you communicate with others. This made it very helpful because parts of it became a tool of self-discovery f ...more
Rob Savidge
Sep 20, 2016 rated it it was amazing
This has been an extremely useful read/listen. The lectures start from the basics, and work their way through exactly how communication works. This is useful for anyone who wants to learn how to better communicate with others, be it their neighbor, spouse, co-worker, or that crazy Trump supporter down the street (well, maybe it won't work for the last one...). ...more
Feb 07, 2012 rated it it was ok
Shelves: ttc
I didn't find this course worth my time. The content was disappointing, mostly impractical though interesting psychological research and little or no practical insights. Covered mostly theories and stories and findings that have little to no practical value. Just a useless course. ...more
Dec 21, 2018 rated it really liked it
Great breadth and depth. Excellent principles and application. Communication is something most of us do all day and most of the rest some of the day. Why don't we more often teach and learn the principles involved? Highly recommended. ...more
Feb 13, 2016 rated it it was amazing
One of the best of this type of book or class on this topic I have found. Shared it with a few friends as well, who also enjoyed it.
Dec 31, 2017 rated it really liked it
Shelves: nonfiction, 2017
The course is divided into two parts one theoretical and another with practical examples. However it neglects some cultural differences in communications.
Melissa Kelley
Feb 04, 2018 rated it really liked it
I enjoyed learning about how the brain works in regards to communication.
Apr 25, 2018 rated it really liked it
Shelves: audies, great-courses
Such important information is contained in this course. I'll need to listen again to recall so much. ...more
May 26, 2018 rated it it was amazing
The thorough and complete western examination of the life changing skill of relating to others that is blowing in from the east as the 4 Agreements.
Richard Martin
Jan 30, 2019 rated it it was amazing
There are not enough stars for this,
Mar 08, 2019 rated it really liked it
This teacher was great. I would definitely recommend this.
Shawn Ridenour
Jan 02, 2018 rated it liked it
I liked this book, lots of data and good advice.

The initial takeaway was that "Meaning comes from people, not words". A little disheartening as I love word crafting and an excellent twist of phrase, but it makes sense. He also reemphasized the importance of active listening to show that your listening and empathizing.

I also liked the story of the Navy captain who's management style was:

1) Don't command, communicate purpose
2) Organize around performance, not obedience
3) On the first day, ask eve
Leandro Silva
Jan 04, 2021 rated it it was amazing
Such an important read for me. Communication has always been one of the main skills I was not very good at. I didn't perform as well as I wished professionally and in my love life because I didn't know how to communicate my needs and most especially listen to the other parties needs. I feel like I can put the 24 lectures given by Dalton Kehoe to good use and start getting better deals for me and for people around me, increasing our connections at work and at home. ...more
Anna Danandeh
Jun 01, 2018 rated it liked it
the first half of the book was eye opening! It differentiates communication from plain talking, talks about preferred methods of communication for different personalities, and the role of verbal & non-verbal communication in our perceptions.
Aug 17, 2019 rated it really liked it  ·  review of another edition
Recommends it for: communication students, bosses, employees, partners in relationships
I watched the Great Courses video along with reading this book. Dalton Kehoe writes a clear, data-filled course about using clear communication at home and at work. Detailed yet interesting!
Michelle Halliwell
Jan 29, 2020 rated it liked it
The humanistic liberalism that academia is famous for could not be better embodied than it is in this lecture series. A lot of useful content but it annoyed me too.
Mar 31, 2020 added it
Feb 27, 2021 added it
Never actually read. Read Captivating instead.
Mar 07, 2021 rated it liked it
I found the first eight parts a little boring, but enjoyed the last four very much. The content is very usefull.
« previous 1 next »
There are no discussion topics on this book yet. Be the first to start one »

Readers also enjoyed

  • Critical Business Skills for Success
  • English Grammar Boot Camp
  • Influence: Mastering Life's Most Powerful Skill
  • How Conversation Works: 6 Lessons for Better Communication
  • The Learning Brain
  • Your Deceptive Mind: A Scientific Guide to Critical Thinking Skills
  • Writing Great Fiction: Storytelling Tips and Techniques
  • Scaling Up Excellence: Getting to More Without Settling for Less
  • The Addictive Brain
  • How the Stock Market Works
  • Language Families of the World
  • Why You Are Who You Are: Investigations Into Human Personality
  • Your Best Brain: The Science of Brain Improvement
  • The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond
  • American Sketches: Great Leaders, Creative Thinkers, and Heroes of a Hurricane
  • Building a Better Vocabulary
  • The Elements of Eloquence: How to Turn the Perfect English Phrase
See similar books…

Related Articles

  Luvvie Ajayi Jones—author, cultural critic, digital entrepreneur—might be best described as a professional truthteller. Her crazily popular...
49 likes · 0 comments