It has some good, solid advice; however, some fell flat and didn't make much sense.
There were parts that should have been more in depth and others that should have been cut short. And I would have liked it if it had been clearer with some of its instructions and examples.
That said, I will be keeping it within reach to help with any future business writing(s) I have to do.
This is a great book. It is full of lots of helpful information, and the examples are helpful as well. It taught me a lot about how to communicate effectively.
General overview of the study of Rhetoric without explicitly saying that, and study of all types of business communication, oral, written, nonverbal, etc...
I had the older version of this book because it was a text book in an English class that I had to take. I found this book very comprehensive and easy to understand. I turn to this book for many business communication reference.
This book is yet another desk reference that I use regularly. Anyone who needs to write anything in the business world will get the information they need to write a clear and professional document.