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Words That Work In Business: A Practical Guide to Effective Communication in the Workplace (Nonviolent Communication Guides)
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Words That Work In Business: A Practical Guide to Effective Communication in the Workplace (Nonviolent Communication Guides)

4.10  ·  Rating details ·  61 ratings  ·  7 reviews
Addressing the most common workplace relationship challenges, this manual shows how to use the principles of nonviolent communication to improve the workplace atmosphere. Offering practical tools that match recognizable work scenarios, this guide can help all employees positively affect their work relationships and company culture, regardless of their position. This handbo
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Kindle Edition, 146 pages
Published (first published April 1st 2010)
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Candida Stamp
Aug 07, 2014 rated it it was amazing  ·  review of another edition
Shelves: non-fiction
This book is really good. It gives a different perspective on NVC while still following the same structure. I learned a lot from it that will be very useful in my job and my life in general. It was very easy to read and I loved the practice exercises.
Devon
Jul 29, 2017 rated it it was amazing  ·  review of another edition
great primer on non-violent communication with a focus on the workplace
David
Oct 11, 2018 rated it it was amazing  ·  review of another edition
An excellent description of Nonviolent Communication, and in particular on how to learn it and use it in the workplace.
Josh
Feb 08, 2011 marked it as abandoned  ·  review of another edition
made it to page 22 & it was complete bullshit. not even worth putting any more time into it
Cp
Dec 23, 2016 rated it it was amazing  ·  review of another edition
Great guidance on how to start applying NVC principles at work.
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Mark Manderson
Apr 04, 2017 rated it really liked it  ·  review of another edition
Great quick read.
Top take aways:
Self empathy helps observing the situation and distinguishing that from our judgment of it which allows us to understand what need was not being met. 
Work on Observations instead of judgements, Feelings instead of evaluations masquerading as feelings, Needs vs strategies, and Requests instead of demands. 
You get what you see when you label through judgment. 
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