This is both an easy and a thoughtful read. Most of the interviews are with Harvard students, so some recommendations are inappropriate, but many are spot on and things to consider implementing. His conclusions are farther ranging than this--including advising, mentoring, ethnic and religious diversity, class structure and process--but end with faculty and administration "should make a thoughtful, evidence-based, purposeful effort to get in each student's way. In fact, shaping a certain kind of campus culture may be the biggest contribution campus leaders can make." I think both faculty and students would profit from reading this, at least parts of this.