Relationship-Based Care: A Model for Transforming Practice

by Mary Koloroutis (Editor), Jayne A. Felgen, Donna K. Wright

The result of Creative Health Care Management’s 25 years experience in transforming patient care, this book provides health care leaders with a practical approach for transforming their care delivery system into one that is patient and family centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care organizations in which commitment to care and service to patients is strong and focused. It will also prove useful in organizations searching for solutions to complex struggles with patient, staff and physician dissatisfaction; difficulty recruiting and retaining and developing talented staff members; conflicted work relationships and related quality issues. Winner of the 2004 American Journal of Nursing Book of the Year Award.

288 pages, Paperback

First published January 1, 2004

Reviews

[Robert Bogue]

Healthcare isn’t sausage-making. In sausage-making, “what’s in there” doesn’t matter. It’s simply that it tastes good. In fact, most people don’t want to know about the sausage-making process. However, in healthcare, we’re talking about people, and the process matters. That’s the heart of Relationship-Based Care: A Model for Transforming Practice – an understanding that the process of delivering care is important and the best way to do that is by recognizing the importance of relationships.

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[Candace · Rating 2 out of 5]

This is a book about bringing the caring relationship of nurses back into focus of modern health care settings. Building and developing nurse-patient relationships and being able to measure the goals and outcomes. The book makes some good points and there are some good ideas. The measuring of outcomes with statistics is boring though.

[Claire S · Rating 4 out of 5]

I indexed this book as well. It is basically Primary Nursing for today's critical care (hospital) environment. Contains a great deal of both theoretical and practical information for anyone interested in optimal nursing practice.

[gail · Rating 5 out of 5]

Seems like such a no-brainer for nursing! It's why most of us got into this profession to begin with. It's time we got back to what we were meant to do!

[Jen]

So far lots of great content for quality or team improvement in health care

[Judy · Rating 4 out of 5]

very helpful to support change in the nursing environment.

[Jill · Rating 3 out of 5]

Had to read for nursing school this semester. Has some interesting ideas.