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Sharing Hidden Know-How: How Managers Solve Thorny Problems with the Knowledge Jam
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Sharing Hidden Know-How: How Managers Solve Thorny Problems with the Knowledge Jam

really liked it 4.0  ·  Rating details ·  7 Ratings  ·  1 Review
To manage business operations - let alone innovate - amid frequent restructurings, outsourcings and retirements, leaders must quickly capitalize on hidden know-how (knowledge). That is, know-how that lives inside their organizations or networks - in the teams, processes and experts that comprise them. Yet, many organizations are coming up short in this race. Knowledge shar ...more
Hardcover, 248 pages
Published April 12th 2011 by Jossey-Bass (first published March 1st 2011)
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