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Business Process Management: A Rigorous Approach
Businesses must constantly adapt to remain competitive and cannot be held back by static IT systems. Riva is a pioneering method for business process management used to design, model, analyse and record. The methods described in the book work on a business level, but are IT-orientated and willl be invaluable to those who want to improve or design business processes or orga ...more
Paperback, 360 pages
Published January 1st 2005 by British Computer Society
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