Goodreads helps you keep track of books you want to read.
Start by marking “User Experience Management: Essential Skills for Leading Effective UX Teams” as Want to Read:
User Experience Management: Essential Skills for Leading Effective UX Teams
Enlarge cover
Rate this book
Clear rating
Open Preview

User Experience Management: Essential Skills for Leading Effective UX Teams

3.56  ·  Rating details ·  70 ratings  ·  5 reviews
User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoff ...more
Paperback, 296 pages
Published April 28th 2011 by Morgan Kaufmann Publishers
More Details... Edit Details

Friend Reviews

To see what your friends thought of this book, please sign up.

Reader Q&A

To ask other readers questions about User Experience Management, please sign up.

Be the first to ask a question about User Experience Management

Community Reviews

Showing 1-30
Average rating 3.56  · 
Rating details
 ·  70 ratings  ·  5 reviews

More filters
Sort order
Start your review of User Experience Management: Essential Skills for Leading Effective UX Teams
Ian Stewart
Nov 23, 2018 rated it really liked it
Almost too much to read. A compendium of literally everything one would want to know about leading a UX team from hiring, to building a lab, including finding room in a budget, to leadership skills, and evangelizing work internally/externally. It’s peppered with real stories from real managers and leaders through the UX field. Kind of an incredible effort though a slog at many points. I might have hit a record number of highlights here. There’s just so much practical and useful stuff in here.
Mar 08, 2018 rated it really liked it
Shelves: ui-ux
It was nice. Not the greatest book ever about the theme I think. If you read a lot about leadership and UX teams you will find the same topics here: office politics, motivation, HR stuff and such.

What I really liked about this book is a quote from Jared Pool on what are the abilities a UX professional should have. There's an entire chapter on this topic. It was written as if you were leading a team and you are the one encouraging your team to grow so there are a few relevant tips even if you ar
Nov 22, 2012 rated it liked it
This book was a labor to complete. I'm not sure if I could recommend completing cover to cover but I do recommend it as a reference manual.

User Experience Management is about the pitfalls and situations managers run into in building and leading effective user experience teams. It tackles such subjects as: if you're building from scratch what discipline would be your primary team, what is a good team composition, should UX sit in engineering or marketing or somewhere else?

Lund has some useful ins
Nov 13, 2011 rated it it was ok
This book does contain valuable information about building UX teams and managing their work. But boy do you have to work for that value! At times it seems Lund is just riffing off the top of his head, so he winds up repeating himself, or writing all over the map before circling around to his point. I found myself wondering whether this book was edited at all.
Laurian Vega
Mar 01, 2015 rated it liked it
Shelves: ux, non-fiction
I got a lot out of this book, but it was really long and not very easy to get through. I wish that the points were more pointed rather than conversational.
Pep Trias
rated it liked it
Sep 13, 2016
Tim Ostler
rated it liked it
Jan 21, 2016
rated it liked it
May 27, 2019
Jason Kaehler
rated it liked it
Jul 22, 2015
rated it liked it
Apr 24, 2020
Mac Smith
rated it really liked it
Jun 06, 2016
rated it really liked it
Dec 07, 2018
Josh Ackerman
rated it liked it
Jun 15, 2016
Andrew Onofriichuk
rated it it was amazing
Feb 10, 2013
Jamila Breese
rated it really liked it
Mar 02, 2018
rated it did not like it
Jan 25, 2019
rated it really liked it
Feb 03, 2016
rated it liked it
Jan 07, 2013
rated it liked it
Dec 13, 2016
rated it liked it
Jul 27, 2016
Shelly Holbrook
rated it really liked it
Jan 15, 2018
Damon Sanchez
rated it it was amazing
Jan 26, 2018
rated it liked it
Dec 21, 2014
Zarait Hussain
rated it it was amazing
Oct 01, 2013
rated it liked it
Oct 07, 2013
Steve Martin
rated it really liked it
Nov 30, 2016
rated it liked it
Feb 05, 2014
Anne Blond
rated it liked it
Aug 06, 2014
Steven Fisher
rated it really liked it
Nov 09, 2015
Gaby Prado
rated it really liked it
Jan 05, 2013
« previous 1 3 next »
There are no discussion topics on this book yet. Be the first to start one »

Readers also enjoyed

  • Get Smart!: How to Think, Decide, Act, and Get Better Results in Everything You Do
  • Product Management in Practice: A Real-World Guide to the Key Connective Role of the 21st Century
  • How to Be a People Magnet: Finding Friends--And Lovers--And Keeping Them for Life
  • How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships
  • Find Out Anything From Anyone, Anytime
  • The Product Book: How to Become a Great Product Manager
  • The Career Playbook: Essential Advice for Today's Aspiring Young Professional
See similar books…

Goodreads is hiring!

If you like books and love to build cool products, we may be looking for you.
Learn more »

News & Interviews

Need another excuse to treat yourself to a new book this week? We've got you covered with the buzziest new releases of the day. To create our...
16 likes · 0 comments
“The most important driver of user satisfaction is usefulness, which is largely reflected in the interaction design. The interaction design has to be incorporated at the deepest level of the software architecture and it is often the most expensive to change late in the process.” 0 likes
More quotes…