Emphasizing the enormous changes wrought by technology, this essential text offers a solid, broadly based view of library public service and its functions. Chapters are arranged by type of service-reference services and sources, bibliographic instruction, interlibrary loan, circulation, reserve services, special collections, serials, media services, government documents, and security issues. Within each chapter, the authors consider the philosophy and role of the particular service, variations in service and format, physical facility (and storage) implications, staffing patterns and administrative concerns, and legal and ethical issues. The duties and responsibilities of professional librarians and support staff are incorporated throughout. The book has been entirely rewritten, integrating technological information throughout the book in context. For example, the effects of automation and the Internet on reference service are examined and there is greater emphasis on electronic, and especially Inte
I was not overjoyed by some of the editing and it seriously bothers me when I find misspelled words or poor grammar in a textbook. The topic was well researched with a page or more of resources at the end of every chapter. There is no way you could read it and not have a clear understanding of what Library Public Services are.
I haven't read any similar text books so I can't compare, but from my perspective the information is very basic. I would have thought this was for a 101 class, rather than one requiring a 101 prerequisite. Also, the authors are pretty verbose. I felt like there were more places they could have presented the information in outline format, rather than rambling paragraphs.