Site Maintenance and Downtime Tonight, Starting around 6 pm PT

Posted by Patrick Brown on April 12, 2012
We have scheduled significant upgrades to occur between 5:00 PM and 9:00 PM PDT, and there will be some outages during this time. Beginning at 5 PM PDT, the site will be down intermittently and could possibly be down for an extended period of time. We're hoping the outage will be less than 30 minutes, but it could be as long as a few hours, depending on how things go.

We will be on hand working to resolve any issues that arise after we re-enable the site, but please be aware that further outages may occur as we release updates to fix unanticipated problems. After the site is back, please let us know if you encounter any problems using the site.

During this process, we will be posting status updates on Twitter and remaining as responsive as possible.

The updates will pave the way for some significant performance improvements which have become a little overdue. So there may be a little rough patch at first, but it should lead to serious improvements in your Goodreads experience. Thanks for your patience!

Comments Showing 1-50 of 86 (86 new)


message 1: by Kevin (new)

Kevin yea no homework for me!!!!


The Lonely Angel random >.<


message 3: by [deleted user] (new)

OHHH I LUV GOODREADS!


message 4: by [deleted user] (new)

I will say this, the site keeps coming and going, and I am not getting notifications for some of my groups


message 5: by Bron (new)

Bron Michael wrote: "I will say this, the site keeps coming and going, and I am not getting notifications for some of my groups"

Yeah its the same for me, and i have stopped getting emails for my notifications all together.


message 6: by Patrick, Product Manager (new)

Patrick Brown Email notifications had to be put on hold earlier today for these upgrades. Hopefully we can start them back up tonight or early tomorrow. Sorry for the inconvenience.


Lura (The Life of Serendipity) Email notifications have been out for a few days... I haven't had any for the last few days.


message 8: by [deleted user] (new)

It is fine for me, just how long do you think it will take, not to rush you guys because you are doing a great job with the site and all that it provides. I was just curious


message 9: by Bron (new)

Bron Patrick wrote: "Email notifications had to be put on hold earlier today for these upgrades. Hopefully we can start them back up tonight or early tomorrow. Sorry for the inconvenience."

Okay then :)


message 10: by Anny (new)

Anny XD smiles forever!!!! It's impossible for me to get email notifications I've given up trying


Lura (The Life of Serendipity) The notifications aren't working for me at all now, I'm not talking about email notifications. I'm on the goodreads home and there are new posts, but I'm not getting any notifications.


message 12: by Bron (new)

Bron Yeah same here, how much longer Patrick??


Winter Rose Phantom I must say, I haven't had many problems on my end :)


๖ۣۜƧilverlight Notifications are not working! I can not Edit or delete anything! The posts with pictures are now to big to even fit in my screen! And every time I comment then it takes me back to the home page!


message 15: by Bron (new)

Bron Silverlight wrote: "Notifications are not working! I can not Edit or delete anything! The posts with pictures are now to big to even fit in my screen! And every time I comment then it takes me back to the home page!"

Ouch thats gotta suck, i have the notifications thing and the pictures thing


message 16: by Patrick, Product Manager (last edited Apr 12, 2012 10:27PM) (new)

Patrick Brown Silverlight wrote: "Notifications are not working! I can not Edit or delete anything! The posts with pictures are now to big to even fit in my screen! And every time I comment then it takes me back to the home page!"

Sorry about that. We're aware of the issue with the pictures, and we're working on it. Hope to get it resolved tonight. When you say you can't edit anything, do you mean a review?


๖ۣۜƧilverlight I mean the comments. I can't reply, edit or delete anything....


message 18: by Patrick, Product Manager (new)

Patrick Brown Silverlight wrote: "I mean the comments. I can't reply, edit or delete anything...."

Are you using IE, by any chance?


๖ۣۜƧilverlight I don't think so.


message 20: by [deleted user] (new)

I am starting to get notifications now, just as a heads up


message 21: by Patrick, Product Manager (new)

Patrick Brown Silverlight wrote: "I don't think so."

Hmm. I'm not having any issue with the "reply/delete" links in the comments. It suggest that possibly your browser isn't properly running javascript. What happens when you click those links? Nothing? And what browser are you using?


message 22: by ♥ C.A.Anna ♥ (new)

♥ C.A.Anna ♥ Just a heads up the link you click in a thread (titled 'newest') to get to the newest comments isn't working for some people.


message 23: by TumultuousHigh (new)

TumultuousHigh I'm not getting any notifications.... if says that I have new notifications, but when I click on it, it doesn't show them, it only shows the old ones. I'm just worried that it'll do the same with my messages :(


message 24: by Bron (new)

Bron My notifications are in the wrong order and dont tell me which ones are new


message 25: by Kevin (new)

Kevin I had 50 friends requests for no reason and I don't even know those people. :( Whats going on?


message 26: by [deleted user] (last edited Apr 13, 2012 12:23PM) (new)

I am still having problems with my notifications, I see that i have a new one, but they are not showing up


Edit: I have discovered that I am getting the notifications it is just the time is up dating instead of both the time and bringing it to the top of the list


message 27: by TumultuousHigh (new)

TumultuousHigh okay i THINK my notifications are normal again. here's hoping.


message 28: by Pam (new)

Pam "Date Read" is not updating since the maintenance.


message 29: by Daniel (new)

Daniel Rekshan Pam wrote: ""Date Read" is not updating since the maintenance."

Pam, where are you referring? When you're in 'My Books'?


message 30: by Pam (new)

Pam Yes, in "My Books." Edit. I used to could just put in the year and it would default to Jan 1 of that year. Now it doesn't.


message 31: by Alex (new)

Alex Akira Wow! Newbie here. I've been trying to fund my self promo author program ad for two days and I kept getting that the page was going no where. Same thing when I asked for Help. Finally noticed this blog.
Yay! Updates, it's not me. Hopefully everything including self promo will be running better by next week?
I was like... but I'm trying to give you money... you don't want my money? lol


message 32: by Daniel (new)

Daniel Rekshan Pam wrote: "Yes, in "My Books." Edit. I used to could just put in the year and it would default to Jan 1 of that year. Now it doesn't."

I've made a note and we're fixing it. I noticed that if you put in all three: year, month, and date, then save it, the date will actually be updated even if the page doesn't show it ... just in case you were dying to set the date on your books :)

Alex, that's right, we've been doing a lot of serious maintenance. But we're coming out of it now. There are some bugs that slipped through the cracks and we're tracking them down. If you're still having problems, let me know.


message 33: by Pam (new)

Pam Thanks, Daniel! I see it working now if I enter Year, Month, and Date. It's ok, when I reload the page, even tho it doesn't update the original page immediately.


message 34: by Margaret (new)

Margaret Chind One of my sticky shelves has completely disappeared. I'm not sure where those books went... OH YUCK! They're all on my READ shelf now. This is not good. That's lots of books. :( help???


message 35: by Daniel (new)

Daniel Rekshan Margaret wrote: "One of my sticky shelves has completely disappeared. I'm not sure where those books went... OH YUCK! They're all on my READ shelf now. This is not good. That's lots of books. :( help???"

Oh no! What was the name of the shelf? I'll look into it more, but I need a little more info.


message 36: by Margaret (new)

Margaret Chind the shelf was called "have-to-read". It was my to read for books I literally have in my possession either physically or electronically as opposed to just a stumbled upon one day to read title.

I feel like the carpet has just been ripped from under me. :(


message 37: by Kevin (last edited Apr 13, 2012 02:53PM) (new)

Kevin HELP! Every time I click on something it loads and it says: 205 Gateway. Or its says: Goodreads is not valid. :(


message 38: by Daniel (new)

Daniel Rekshan Kevin, those errors are related to the performance of our site. We did some major maintenance last night and we're still catching up a bit. In the long run, everything should be faster and more reliable, but its been a little painful in the transition.

Margaret, that's a big loss. I'll continue to look into it, hopefully I'll find out why, but there were a lot of moving pieces during our maintenance, so I can't make any promises.


message 39: by Bron (new)

Bron Kevin wrote: "HELP! Every time I click on something it loads and it says: 205 Gateway. Or its says: Goodreads is not valid. :("

That sucks, my notifications are the only thing not working, they arent in the right order and they dont tell me which one is new.


message 40: by Margaret (new)

Margaret Chind *sigh* I wish I had realized I needed to backup before your update, but I've never had any issues with my shelves before. This is very much not cool. I practically live on goodreads.


message 41: by Margaret (new)

Margaret Chind any news?


message 42: by rivka, librarian moderator (new)

rivka For the most part, our developers don't work weekends. And they had their hands pretty full on Friday!


message 43: by Susan (new)

Susan So when everything is fixed will they send us all the notifications (emails) we were supposed to receive? I'm in way too many groups to have to go through each individual group to see what I missed! Thanks so much!


message 44: by Bron (new)

Bron Susan wrote: "So when everything is fixed will they send us all the notifications (emails) we were supposed to receive? I'm in way too many groups to have to go through each individual group to see what I missed..."

Im getting emails already, its just my notifications.


message 45: by Susan (new)

Susan Uggghhh I want my emails! :(


message 46: by Bron (new)

Bron Trust me, when my emails came online i had 98 emails.


message 47: by Susan (new)

Susan I know I'm going to get slammed! I'm in like 30 groups and following all the discussions I'm interested in individually! Lol That's a lot of emails!


message 48: by Bron (new)

Bron Wow. Thats gonna suck


message 49: by Margaret (new)

Margaret Chind I just want my shelves back.


message 50: by Susan (new)

Susan Still no emails this morning.......


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