How to Make the DMV a Happier Place: Dan Pink’s New “Crowd Control” Series

You might remember Daniel Pink from his New York Times bestsellers, A Whole New Mind, Drive, and To Sell is Human, or from his hugely popular Ted Talk about motivation.

Using behavioral science, Dan has done some really interesting things to show us why we do the things we do. His newest project is a series on National Geographic called Crowd Control: “a hidden camera series that uses high-tech and mechanical builds to manipulate bad behavior.”

Here’s the synopsis:

“What if we could make the DMV...