How ‘Inviting’ Are Your Terms and Conditions?

7 Graces community member and lawyer Lubna Gem Arielle tells how defining your company policies can become a positive and value-based asset to your business.

Here’s a quick test. I’d like you to take a deep breath and answer one simple question without thinking.

Ready? Breathe in. Breathe out. And go:

When I say the word ‘law’, what’s the first thought that springs to your mind?

Now, I’m guessing that many of you have the taste of metal in your mouth; or maybe your stomach has knotted. Maybe you...