A rare list of peoples I am fed up with

I try to be an optimistic person, fairly cheery and with a positive view of humanity. This is probably not wise, but I adhere to it nevertheless.

However, today I am fed up to the back teeth with:

helpdesks which are not in the slightest bit helpful. And which are also lazy and stupid and make me redo work I've already done cos they don't know where they've put the piece of paper which they failed to read properly in the first place. *I* used to be in customer service, people. I worked at a bank a