Cues: Summary, Review, & Criticism (Vanessa van Edwards)

Vanessa Van Edwards’ Cues lists and explains the nonverbal and verbal signals that influence how people perceive us by dividing them into two main dimensions: warmth, affecting trust and likability, and competence, affecting power and authority.

Exec SummaryBe both high warmth and high competence Calibrate competence and warmth to situation and people, depending on whether you need more competence or warmth/connectionAvoid the extremes of no warmth/no competence FULL SU...