Today's Tidbit... Managing the White Space

One of my favorite management concepts concerns managing the white space. The idea refers to corporate charts that place functions and people in boxes with white space in between. The challenge in most organizations is not managing the boxes; the bigger challenge is managing the interactions between boxes, whether that means getting peers, functions, or geographies to play well together. Differences in logic, assumptions, and expertise across the boxes cause communication and other problems.

A si...