How Leaders Can Predict Employee’s Emotional Response

Your leadership success depends on how well you predict, prepare and address the emotional response from your people. Because of today’s diverse workforce, let’s discuss factors that can contribute to the emotional response your people might have to your leadership so you both can be more successful.

How Leaders Can Prepare for Employee’s Emotional Response

Every interaction you have with your people causes an emotional response from them. Whether we’re talking about your choice to say “hello” when you walk past them or not, whether you remember or forget their birthday, if you choose to promote someone other than them, or if they find out you’ve lied to them in the past…no matter how big or small–every interaction matters. Every interaction causes a reaction, and your people will react by becoming either more engaged, holding back, or checking out.

Because of the effects of these reactions, you should act very intentionally. Why? When you intentionally, accurately predict and fully prepare yourself to deal with your people’s reactions, then you will start consistently building better relationships with your people. Without a doubt, better leader/employee relationships lead to better overall performance. Ultimately, in the organization, your success and your people’s success depends on your ability to lead well. Let’s discuss three predictable emotional responses you can predict and prepare for.

 

3 Predictable Emotional Responses

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