Italy Slaps Apple With $1.2M Fine Due to 'Unfair' Warranties

[image error]

iPods in Rome (Photo/PitsLamp photography - http://flic.kr/p/EVR7x)

You probably throw most product warranties in the trash without reading them. Not so for an Italian antitrust group, which found Apple retailers' one-year guarantee lacking and fined the Cupertino, Calif. company 900,000 euros or $1.2 million.

Italy's Antitrust Authority ruled two Apple retailers failed to provide that country's consumers with the mandated two-year product warranty, creating "unfair commercial practices." Apple traditionally provides a one-year warranty on its products, then offers a second year through AppleCare for a price.

The $1.2 million fine was assessed to Apple Sales International, Apple Itali Srl and Apple Retail Italia, according to the Wall Street Journal (requires paid subscription.) The fine was for "not providing clear information to customers on product assistance," says the report.

Because the Apple units did not tell consumers the warranty was for one year rather than two, Italy fined the tech giant 400,000 euros. Another 500,000 euro penalty was given because Apple did not provide consumers enough information about the AppleCare extension option.

Apple has nine stores in Italy.

Similar Posts:Italy Thinks Apple Is Ripping Off Customers On Their Warranties [AppleCare] Sneak Peek at Apple's New Italy Store Apple Backtracks on AppleCare+ Must Be Purchased With Your iPhone Policy Today Is The Last Day To Buy AppleCare+ For Your New iPhone 4S [Reminder] DIY: Turbocharge an iBook




 •  0 comments  •  flag
Share on Twitter
Published on December 27, 2011 07:41
No comments have been added yet.


Leander Kahney's Blog

Leander Kahney
Leander Kahney isn't a Goodreads Author (yet), but they do have a blog, so here are some recent posts imported from their feed.
Follow Leander Kahney's blog with rss.