4 Ways to Manage People You Don’t Like

Sooner or later, you’re going to be put in charge of a project, team, or department where you’ll discover that you’re working with someone who “rubs you the wrong way.” Sometimes you know why. Often you don’t.

When explaining that negative gut reaction to yourself, you may label someone “arrogant,” “slick,” “lazy,” “self-righteous,” “sniveling,” “dorky,” “helpless,” “weird,” “intimidating” (and I can think of worse labels). If you were building a case for a jury, you couldn’t prove the lab...