I was attending a convention in Seattle in which the convention staff wore blue shirts with “STAFF” printed on them in large, bold letters. Unknowing of this, I had also chosen to wear a blue shirt, although of a different color.
Throughout the day, I repeatedly had other attendees come up to me and start asking me questions, thinking I was among the staff.
One exchange in particular stood out to me:
Attendee: “Hey, do you know when [name] is doing autographs?”
Me: “Sorry, I don’t know that. If you ask someone from staff, they might be able to tell you though.”
Attendee: “But you’re staff! You should know these things! It’s you’re job!”
Me: “I’m not staff, but if you go down the stairs, cross over to the other building, and look for the Answer Desk room there, they should be able to-”
Attendee: (suddenly realizes) “Oh, I’m sorry! You’re not staff, are you? Sorry to bother you.”
(As a staff member had just come around the corner, I was able to refer the other attendee to them. I hope they got their question answered!)
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