“Hello, Mark.”

Your developer should give your users an application, not a database. Yes, under the hood, the information should be neatly organized and categorized. But your user shouldn’t have to see or think about the data. He should have an intuitive experience:

“Oh, hello” (your Filemaker Pro application should think, but probably not say) “I see that you are Mark. You almost always need to see this particular set of data, in this order, with these options to continue your usual work flow from here.”

Your database should seem as friendly and helpful as this giraffe.