[Last Chance] Case Study Webinar: How Recognition Drives Engagement at Baystate Health

How can two words—“thank you”—transform a work culture? And what happens in the absence of true appreciation and gratitude at work?

This is perhaps best illustrated through a story. David Novak, co-founder and retired Chairman and CEO of Yum! Brands is a firm believer in the power of recognition. So much so, that he recently wrote an article for Harvard Business Review on the subject—“Recognizing Employees is the Simplest Way to Improve Morale.” In it, he shares that he’s undergoing treatmen...