Your Brain Makes You A Terrible Listener--Here's How To Fix It

When we hear a person's words, we also try to imagine why they're saying them. Most of us suck at this.

Economics used to operate under the belief that people are rational actors. Behavioral economists came along and said that's crazy—there's no such thing as a rational actor. People make decisions for all kinds of irrational reasons. It turns out the same thing is true when we listen.

Read Full Story