Are You Surface Acting At Work?

While most of us aren’t professional actors, managing the emotions that we express to other people at work is par for the course. It can also be exhausting. What kind of toll does such emotion regulation take on well-being? How does it impact team functioning and culture?

Surface acting at work is a topic Sarah Rose Cavanagh, associate professor of psychology at Assumption College, will be discussing at WorkHuman next month. Her research is focused on how emotion regulation impacts quality o...