Marina Gorbis's Blog, page 267

The Promise (and Risk) of Boomerang Employees

How to rehire former superstars — and ensure you don’t lose current ones.

B2B Sales Culture Must Change to Make the Most of Digital Tools

You can’t deliver a modern customer experience with a dated approach.

Video Quick Take: Cisco’s Venkat Krishnamurthy on Digital Transformation of Customer Experiences - SPONSOR CONTENT FROM PERSISTENT

Sponsor content from PERSISTENT.

Has Your Organization Acted on What It’s Learned in the Pandemic?

Few companies have institutionalized lessons from their Covid-19 experience to build resilience.

The Tools That Help Employees Make the Right Health Care Choices - SPONSOR CONTENT FROM EMBOLD HEALTH

Sponsor content from Embold Health.

Why You (and Your Company) Need to Experiment with ChatGPT Now

A conversation with Wharton’s Ethan Mollick on the potential for a great productivity leap.

How Network Effects Make AI Smarter

More users means more data for algorithms to make better predictions.

8 Best Practices for Creating a Compelling Customer Experience

Takeaways from an analysis of the American Customer Satisfaction Index.

What Employers Can Do to Address High Housing Costs

Some U.S. companies are starting to offer a range of benefits, from building housing for employees to subsidizing rents and mortgages.

Can AI and Machine Learning Help Park Rangers Prevent Poaching?

A conservation expert must decide whether or not to implement a complex new technology solution to help park rangers manage their patrols.