Marina Gorbis's Blog, page 263

Don’t Learn the Wrong Lessons from Failure

Three common traps that leaders fall into — and how to avoid them.

How Biometrics Are Transforming the Customer Experience

As technology like facial recognition becomes more pervasive, companies need to prioritize privacy and security.

A Framework for Picking the Right Generative AI Project

How to identify the most valuable — and least risky — use cases for your company.

X’s Astro Teller on Managing Moonshot Innovation

A conversation with Astro Teller on taking big swings and accepting the mess.

How to Tell If a Potential Employer Has a Burnout Culture

Questions to ask — and red flags to look out for — in your next interview.

Remove Boredom and Frustration from Your Customer Journey

Too many companies prioritize efficiency over the customer experience.

5 Ways to Boost Creativity on Your Team

The way we work today often stifles creativity. But it doesn’t have to.

BMW’s Decarbonization Strategy: Sustainable for the Environment and the Bottom Line

Can BMW convince stakeholders that its strategy is good for the environment and the company’s financial performance?

Are Your Digital Platforms Wasting Your Customers’ Time?

Instead of just responding to requests, anticipate people’s needs.

Leaders Need to Get Comfortable Collaborating on Strategy

Three common fears that hold them back — and how to overcome them.