Catherine Mattice's Blog, page 40

A Variety of Perspectives on Workplace Bullying

I wanted to take a minute to share some news...

What exactly IS this bad behavior at work? [FLOWCHART]

Do you know the difference between workplace violence and workplace...

14 Signs You Might Be Perceived as a Workplace Bully

Last week I sent you a workplace bully assessment because, through coaching...

Moment of Truth: Are You a Workplace Bully?

We seem to be trapped in a cycle of violence...

For your numbers-driven boss

I very often preach about the power of employee engagement. Why wouldn’t I? It boosts productivity and affects the overall bottom line. And while many HR representatives understand my advocacy towards engagement, it’s hard to prove ROI to leaders. Leaders like numbers. That’s all they want to see. Until they see numbers, engagement feels abstract and fluffy. Well guess what? I’m all about numbers, too! It’s how I roll. So when I say engagement boosts performance and productivity, reduces turnover rate, and saves the company money, it’s not coming out of thin air. So I asked my assistant, Karla, to create this infographic for you: Well there you have it – employee engagement is the real deal! And guess what? It doesn’t have to be a complicated jigsaw puzzle. That is why I created a 55-step guide with easy-to-implement (and mostly free) action items that will help boost employee engagement...

Employee Engagement: The Numbers Don’t Lie! [Infographic]

Want to boost employee engagement at your organization? Click here to download your free ebook on employee engagement!

Employee Engagement: 19 Questions to Ask in Your Monthly One-On-One’s

In my free ebook, Employee Engagement Doesn’t Have To Be a Mystery, I share seven facets of employee engagement and offer 55 turnkey and free action items you can implement to get started on building engagement. The facets are feeling valued, connection to work, positive relationships, work environment, trust in leadership, opportunities to grow, and recognition. Below are some questions you can ask in your monthly one-on-one’s with your employees, all of which will get at one or more of these facets. Don’t forget, though, if you ask, you have to act on the answers.   What skills or talents do you have that you’d like to use more of? Are there any projects you’d really like to work on if you were given the opportunity? What type of support or assistance would help you do your job better? Do you have everything you need to do your job well?...

What Would Your Employees Say in a Letter?

Hello, It’s your favorite employee here. I have a lot on my mind and thought I’d put it in an email. So here it goes. During my interviews I felt excited about my future here. And during my first few weeks of training everyone seemed nice enough, and my manager seemed to be decent. I thought I might be given the opportunity to really thrive. But over time, reality has set in and I’ve come to realize this company is like so many others – instead of being focused on people and customers, it’s focused on the bottom line. I thought my ambition and positive attitude would beat the odds, but I can feel myself becoming disengaged. How can I be invested in a company that isn’t invested in me? I know, you might say you are invested in me as evidenced by the health care benefits, pet insurance and 401K matching. While I certainly appreciate...

MASTER CLASS: How to Change Bad Behaviors at Work

Here’s the deal. I’m going to spill the beans. I plan to teach you everything I know about solving the problem of bad behaviors by replacing them with positive ones. I will teach you how to create a positive workplace culture. The cool thing is that the course will occur over several months – so you can implement what you learn along the way. We will hold our first interactive webinar on June 29, and we will talk every other Thursday after that until October 5. (Don’t worry, every session will be recorded so you can listen to them if you need to miss a class.) You’ll also get four, 30-minute one-on-one calls with me along the way, and a private Facebook group so you can stay in touch with me and your classmates to discuss challenges and wins. You will literally be implementing what you learn along the way....

Three podcasts and a WSJ

In the spirit of keeping the information coming at you in a lot of different ways, I’ve got a few things lined up for you: First, I was recently a guest on Andrew Barrett’s podcast, Safety on Tap. We talked about what you can do to make something abstract, like employee engagement, more tangible for leaders and employees. Check it out here. Second, I also appeared as a guest on Joanie Connell’s podcast, REAL Life Lessons. Joanie focused her questions mostly on targets of workplace bullying and how to overcome bullying from that standpoint. Check it out here. Third, tomorrow (Wednesday) I’ll be delivering a webinar (okay, not a podcast as my subject line suggested) with Dr. Jerry Carbo, a professor at Shippensburg University and lawyer, on the topic of building a legally enforceable civil work environment. With all the tweets being sent out by our President, BLR was interested in understanding...