Catherine Mattice's Blog, page 36

Some things are NOT better left unsaid

When you first start at an organization, there is tons and tons of paperwork. Sometimes it feels like you are signing your life away! From tax forms to acknowledging receipt...

6 Phases of Culture Change

Culture exists whether you are managing it or not. Most of our clients come to us when the culture has become negative, and our job is to help clients move...

CA Employers, five employees = company-wide harassment training

Gov. Brown just signed Senate Bill 1343 into law. It requires all companies with five or more employees to provide sexual harassment prevention training to all employees by January 1, 2020. I...

Through the eyes of a new hire

Rebecca here, I hijacked Catherine’s enewsletter again. When I learn cool stuff about positive cultures I like to do that. Recently a friend of mine got hired as a salesperson...

Does your management style facilitate workplace bullying?

Research shows that there are many factors that allow bullying to thrive in the workplace. Check mark yes or no on the statements below to see if you might inadvertently...

CASE STUDY: Positive Culture = Growth and Profitability

There are a few companies in my locale that seem to consistently win the best place to work awards – one of them is Coastal Payroll. Coastal Payroll has also...

5 Ways to Improve Your Harassment Prevention Training

Last week I was called into CNN’s studios to comment on the Les Moonves scandal. (Not gonna lie, it was pretty cool. The segment’s here on my LinkedIn profile if you want to peek...

So many definitions of engagement, so little time

How do you define engagement? My friend (and customer service guru), Jeff Toister, and I were nerding out on employee engagement the other day, and he pointed out that there are...

Ping Pong Tables Aren’t Enough

Rebecca here, Catherine’s account manager at Civility Partners. I hijacked her blog because I absolutely HAVE to get something off my chest… As an employee, I wanted to share some...

3 Tips for Promoting a Positive Employer Brand

Did you know that your organization has a brand, whether you focus on it or not? Each and every organization has a unique identity that drives business objectives – and...