Catherine Mattice's Blog, page 12

What can we all learn from recent layoffs?

10,000 layoffs at Microsoft.

6,000 layoffs on Twitter – that’s a whopping 80% of their workforce!

Amazon isn’t far behind, with 18,000 layoffs

Even Meta is planning to cut another 10,000 jobs. 

And Google? Well, they’ve let go of 12,000 of their own.

Job market is always shifting these days. Job security feels like it’s hanging by a thread. These layoffs are causing a lot of anxiety and making the future seem uncertain for so many people.

Today’s work landscape is quite a rollercoaster ride, with technology constantly leaping forward, economies going up and down, and unexpected curveballs like the COVID-19 pandemic. In this ever-changing scenario, job security has become a bit of a rare gem. But, let’s not forget, in the midst of all this unpredictability, there are chances to learn, evolve, and make the best of the situation.

 

Lessons we can all learn from layoffsLesson 1: Adaptability is Key

The first lesson we can draw from the current working world is the importance of adaptability. Being open to change, upskilling, and embracing new technologies can make employees more resilient in the face of layoffs. Continuous learning is not just a professional development option; it’s a necessity to stay relevant in today’s job market.

 

Lesson 2: Embrace Personal Development

Layoffs can be emotionally and financially challenging, but they also offer a unique chance for personal growth and self-discovery. When faced with unexpected job loss, individuals are forced to reevaluate their career goals and priorities.

Instead of just seeing it as a roadblock, consider it a pit stop. Use this time to look deep inside and figure out what truly drives you – your skills, passions, and values. Align your career with those aspirations.

Reach out to mentors or career experts who can help you explore new horizons or maybe even steer your career in a completely different direction.

 

Employee Retention is a Shared Responsibility

For organizations, retaining valuable employees is crucial in maintaining stability and continuity. The high cost and disruption of employee turnover can be a real headache, but there are ways to tackle it head-on through some forward-thinking strategies which follows:

 

Lesson 3: Prioritize Employee Well-being

One of the most important lessons for organizations is the need to prioritize employee well-being. Stress and burnout can really take a toll on productivity and team spirit. So, it’s smart to put resources into learning and development programs, be flexible with work arrangements, and foster a workplace where people support each other. 

When your team is happy and healthy, they’re more likely to stay committed and perform at their best.  Explore our range of training programs, from custom-tailored solutions for your leadership team to comprehensive offerings for your entire organization. And hey, if you’re dealing with abrasive leaders, we specialize in coaching them, too. 

 

Lesson 4: Provide Career Growth Opportunities

Keeping your team engaged and dedicated often boils down to giving them room to grow right within your organization. Encouraging them to pursue further education and laying out a clear career path within the company can be a total game-changer. It’s not just about holding onto your top talent; it’s also about ramping up your organization’s overall skills and know-how. It’s a win-win!

But, have you ever considered delving into your employees sentiments? We can find out through a climate assessment. More than an engagement survey, an assessment allows us to understand exactly what is happening in your organization so that we can work with you to fix it.

 

Lesson 5: Transparent Communication

Companies should be upfront about the challenges they’re facing and the changes on the horizon. Regular updates about the company’s financial situation and future direction are key. This kind of transparency is like superglue for trust and can really help ease the anxiety that can run rampant during uncertain times. 

HR plays a pivotal role—before, during, and after the crisis. Check out Catherine’s LinkedIn Learning course, Crisis Communication for HR to help you communicate with employees when crises occur and share one strong, unifying message. 

 

Key Takeaway

The world of work these days is always shifting and changing. It’s a constant rollercoaster. In this kind of environment, it’s crucial for both individuals and organizations to be open to change, build resilience, and really look out for each other. 

Sure, layoffs can hit hard, and they’re a tough reality. But here’s the thing: they don’t have to be the end of the line. Instead, they can be stepping stones that take us to brand new opportunities and help us grow.

if you’d like to have a chat about how we can help your organization, CLICK HERE and we’ll be in touch!

 

 

PS: Our Founder and CEO,  Catherine Mattice has been recognized as “Top Emotional Intelligence Voice” on LinkedIn!  Check out her profile to stay at the forefront of creating a positive work culture – click the follow button and get some amazing resources and valuable content!

The post What can we all learn from recent layoffs? appeared first on Civility Partners.

Mastering Retention: The Manager’s Role

As someone who has spent quite some time in the workplace, I’ve noticed something odd: talented people seem to leave their jobs more often than not. It’s always a bit baffling when someone with all the skills and abilities a company needs up and leaves for seemingly no reason. A study has shown that 57% of employees leave because of their manager.  So, what can managers do to retain their best and brightest workers? And is there anything they can do to avoid the flight of the most talented folks in the first place?

Picture this: your office is like the set of an alien abduction movie, with employees mysteriously disappearing into the unknown. While it may not be extraterrestrial forces at play, you might want to blame it on something a lot closer to home – your managers! Yes, you read that right. Managers have a significant role in whether your star employees stay for the sequel or vanish like UFOs in the night. 

So, let’s dive into this adventure of retention, with a twist of fun and a pinch of manager training. Let us find out what can managers do to retain their best and brightest workers.

Acknowledge Their Contributions

One of the biggest reasons talented employees leave is because they feel underappreciated. It’s easy to forget that even the most confident and skilled workers need recognition and appreciation from time to time to keep them motivated. Managers should make an effort to acknowledge contributions and achievements, even if they may seem small. A simple “thank you” every now and then can go a long way in making someone feel valued and appreciated.

Invest in Their Development

Talented employees often have a hunger for growth and development. Rather than letting them outgrow their positions or stagnate in them, managers should invest in their employee’s development. This may take the form of training, mentorship, or more significant roles within the company. Offering these development opportunities shows employees that the company is invested in their long-term success and is working to help them achieve their goals.

Provide Meaningful Feedback

Feedback is essential for employee development and growth. But, it’s essential to offer feedback in a constructive, meaningful way. Managers should provide regular feedback that’s tailored to individual employees’ strengths, weaknesses, and goals. This kind of feedback helps employees understand what they’re doing well and where they need to improve. It’s important to recognize feedback as an opportunity for growth, not as criticism.

Foster a Positive Work Environment

Creating a fun, collaborative, and positive work environment can make a significant difference in employee retention. People want to work in an environment that’s supportive of their work-life balance, values their growth, and feels like a community. Managers can help to build this type of environment by creating opportunities for socialization, fostering transparent communication, and developing relationships with employees.

Offer Competitive Benefits and Compensation

While money isn’t everything, it’s a valid concern for talented employees. Salary and benefits packages must be competitive with alternatives in the industry. Workers who feel they’re not being paid or supported appropriately may become disillusioned or disengaged. Providing employees with benefits such as health insurance, retirement plans, or flexible time-off policies can make a massive difference.

Talent retention is critical to the long-term success of any company. But, it’s not just up to employees to stay committed; managers need to do their part in facilitating a work environment that enables worker success and satisfaction. By investing in employee development, acknowledging contributions, fostering community, providing feedback, and offering competitive benefits and compensation, companies can raise and retain their best talent for many years to come. After all, when a company retains its best employees, better growth, higher profit, and more satisfied clients will follow.

Are you ready to transform your workplace into a thriving hub of engagement, innovation, and success? Look no further! Our services are tailored to help you achieve just that.

Don’t miss out on the opportunity to transform your workplace, engage your employees, and see remarkable improvements in your bottom-line results. Reach out to us today to learn more about our services and how we can help you create a healthier, more vibrant, and ultimately more successful workplace!

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3 Ways to Foster Emotional Intelligence Within Your Team

Ever wondered what sets truly successful teams apart? It’s not just about technical skills and expertise – it’s also about something more intangible yet incredibly impactful: Emotional Intelligence (EQ). Picture a workplace where challenges are met with ease, relationships are strong, and positivity flows through the air. 

Research reveals that business leaders with high emotional intelligence have a unique ability to cultivate psychologically safe environments where employees can unleash their full potential. But it doesn’t stop there. The benefits of cultivating EQ extend across all levels of your organization. In fact, studies indicate that emotional intelligence can have a more profound impact on success than even IQ. Not only that, but individuals with high EQ tend to drive innovation and experience greater job satisfaction. 

 

What is Emotional Intelligence?

According to Steven J. Stein & Howard E. Book, authors of The EQ Edge, emotional intelligence is defined as  “A set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges and use emotional information in an effective and meaningful way”

In other words it’s a skill set that empowers individuals to navigate the intricate landscape of life. This skill set covers personal, social, and survival dimensions of intelligence, as well as the often hard-to-pin-down traits like common sense and sensitivity that are crucial for smoothly tackling each day’s challenges.

 

Why EQ is Important at Work

Emotional intelligence is important at work as it helps you understand and handle feelings – both your own and others. Here are a few more reasons:

90% of top performers are high in EQEQ is responsible for 58% of your job performancePeople with high EQ make $29,000 more annually than their low EQ counterparts 

These are just a few examples, but the statistics demonstrate some impressive figures!

 

Key Components of Emotional Intelligence

EQ is about: being aware of your own feelings and those of others, regulating these feelings in yourself and others, using emotions that are appropriate to the situation, self-motivation, and building relationships. Expounding each:

 

Self-awareness

Self-awareness the ability to recognize and understand your mood, emotions, and drivers, and their effect on others.

According to research from organizational psychologist Tasha Eurich, about 95% of individuals believe they possess self-awareness. However, the research indicates that only, 10-15% actually are. In order to bring out the best in others, you first need to bring out the best in yourself.

 

Self-management

Self-management is the ability to control disruptive impulses and the propensity to think before acting. Numerous studies have shown that what distinguishes outstanding leaders from average ones are emotional self-awareness and self-control.

High self-management includes:

Effective stress management techniquesAbility to prioritize and manage timeConscious control over emotions and reactionsTaking personal responsibility and following through on commitments

 

Social Awareness

Social awareness is the ability to understand the emotions of others and treat them according to their emotional reactions. 

In order to be socially aware, you need to be considerate of others. This refers to thinking about how your actions impact those around you. If you say something hurtful, how will it make the other person feel? If you act without thinking, could it possibly harm someone else? Or, on a more positive note, how can you be of the most service and benefit to other people?

Taking all of these questions into consideration, as well as many others, can help ensure you will be acting in a socially aware manner.

 

Relationship Management

Relationship management is the proficiency in managing relationships, finding common ground, and building rapport. This includes:

Effective communicationDeveloping othersFacilitating team performanceManaging conflictBuilding influenceCatalyzing changeInspirational leadership

 

Foster Emotional Intelligence Within Your Team

In order to build a truly inclusive environment, fostering emotional intelligence within your team is essential. Here are a few ways to do it: 

 

Provide Regular Feedback and Coaching

Self-awareness is the foundation of emotional intelligence. Encourage your team members to reflect on their emotions, strengths, weaknesses, and reactions to various situations. One way to do this is by promoting regular feedback and coaching. By doing so, leaders can help employees better understand their own emotions and how they impact their behavior. Provide ongoing support and guidance to help employees develop their own self-awareness.

Develop your leaders to do performance management and coaching well. Keep the team rowing in the right direction towards your team’s goals, so you’ve got to be able to help people succeed through conversations, coaching, and accountability.

If you ever feel like you could use some help with this, don’t worry. We offer training for managers on this very topic. If you’re interested in getting your managers trained in handling job performance and behavior, just give us a shout!

 

Develop Empathy

Empathy means understanding and sharing how others feel. It’s a really key aspect of emotional intelligence and helps make relationships and teamwork better. To boost empathy in your team, make sure everyone talks openly and respectfully to each other and foster psychological safety so your team members feel comfortable sharing their thoughts, feelings, and concerns.

Another way to do so is to organize activities that encourage perspective-taking, such as role-playing or storytelling. These activities help people understand how others see things. Tell your team to really listen and ask good questions to understand why others feel the way they do. When your team practices empathy, they’ll build trust, reduce conflict, and create a more inclusive work environment.

 

Promote Effective Communication

Effective communication is at the heart of emotional intelligence. It involves not only conveying information clearly but also being attentive to nonverbal cues and emotional undercurrents. 

It’s not just about talking clearly, but also paying attention to how people act and how they’re feeling. Ask your team to actively listen when others talk, ask questions to make sure they understand, and show they get it by responding.

Another way to do so is to provide training sessions for your workforce focused on improving communication skills. These sessions can cover topics like nonverbal communication, assertiveness, and conflict resolution. As culture experts, we also offer those programs. Check it out here, though we offer more! 

 

Conclusion

Elevating emotional intelligence within your team is like planting seeds of positivity that grow into better relationships, improved teamwork, and a happier workplace. 

Remember that fostering emotional intelligence is an ongoing journey that requires consistent effort and commitment. As a leader, your dedication to cultivating these skills will not only benefit your team but also contribute to the overall success and well-being of your organization.

Let us know how we can help you and your organization! 

 

PS – We’re thrilled to share that Civility Partners has received the 2023 Global Recognition Awards for making a significant impact in the HR industry! Hooray! 🎉

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The Importance of Promoting Mental Health at Work

It is important to prioritize mental health not just in our personal lives, but also in our professional lives. Work can be a significant source of stress and anxiety for many individuals, and promoting mental health in the workplace can have multiple benefits. In this blog, we’ll explore the reasons why promoting mental health at work should be a priority and ways employers and employees can work together to achieve this.

Why Promoting Mental Health at Work Matters:

Promoting mental health at work is important for several reasons. One of the reasons is that mental health issues can negatively impact work performance. People who are experiencing mental health issues may have difficulty concentrating, be more irritable or hypersensitive, or have trouble making decisions, which can, in turn, affect their productivity. Furthermore, ignoring mental health concerns can create bigger problems, leading to long-term absences, high staff turnover, and rising healthcare costs.

Another reason why promoting mental health at work matters is that it can help to reduce stigma surrounding mental health issues. Historically, mental health concerns have been stigmatized, undertreated, and even ignored in workplace culture. When employers prioritize mental health, it sends a message that talking about mental health is normal and that everyone needs support. This helps to promote a culture of transparency and vulnerability, which can be beneficial to everyone.

Ways to Promote Mental Health at Work:

There are a few strategies employers can use to promote mental health at work. First, it can be helpful to implement workplace wellness programs that focus on mental health. This might look like offering workshops or classes on mindfulness or relaxation techniques, providing counseling services or mental health days off, or even incorporating fitness and wellness programs into the workplace.

Another way to promote mental health at work is to encourage open and honest communication around mental health issues. Employers can cultivate a culture where employees feel comfortable discussing their mental health with others, seeking out support, and asking for help when needed. Additionally, providing resources like mental health information handbooks or websites is a simple yet effective way to promote mental health awareness.

Employee Responsibilities in Promoting Mental Health at Work:

While employers play a significant role in promoting mental health at work, employees also have the responsibility to prioritize their own mental health. Employees can do this in several ways, such as by taking breaks throughout the day, engaging in physical activity, and setting realistic goals. Additionally, employees should also communicate any mental health concerns with their employer or HR team, so they can provide support and resources that may be useful.

Promoting Mental Health Remotely:

With many companies implementing remote work practices due to the COVID-19 pandemic, it’s essential to promote mental health in this new work environment. Some strategies that work remotely include creating clear boundaries between work life and personal life, taking regular breaks, and ensuring social connections with colleagues, even if it is only virtual. Employers can also leverage technology to provide remote counseling services to their staff.

Promoting mental health at work is essential for creating a safe, healthy culture in the workplace. By prioritizing mental health, employers can increase productivity, reduce healthcare costs, and create more open, accepting cultures, which can lead to better work-life balance and life satisfaction for employees. Everyone has a role to play in promoting mental health in the workplace, from employers and HR teams to individual employees themselves. By taking the time to prioritize mental health, we can create more fulfilling, supportive workplaces conducive to positive mental health.

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Intercultural Communication in Organizations

Intercultural communication is like a bridge that helps people from different backgrounds talk to and understand each other. It’s not just about language, but also about how we express ourselves.

Take me, for example—I’m from the Philippines, working at Civility Partners, a US company, and reporting to Catherine, my American boss. Even though we both speak English, our communication styles might be different. Catherine’s big on chit-chat, using small talk as a warm-up act before diving into business. She’s all about bonding, talking informally, creating jokes, and getting personal with questions about weekends and life.

Now, coming from Filipino culture, I’ve got this thing ingrained where we’re a bit more reserved, carefully balancing personal and professional subjects, and extremely polite, especially when talking to our boss.

Intercultural communication isn’t just about different countries. It can be when a scientist talks to a sports player, or when someone with a big family works with someone who grew up alone. Even people from different parts of the same country, like California and New York, can have different ways of speaking.

It’s also about understanding and respecting each other’s identities. For example, if someone is transgender, they might talk differently from someone who isn’t. This kind of communication starts with knowing ourselves. Things like being the oldest sibling or doing well in school can shape how we talk.

To do it well, we need to keep an open mind and not assume everyone is the same as us. It’s normal for us to think that way, but as we grow and learn, we can choose to understand others better.

 

Importance of Intercultural Communication

Intercultural communication is what helps teams bond, brainstorm cool new ideas, and just generally be awesome together. To make it work, we need to learn about our own ways of communicating and be willing to listen to and learn from others. This way, organizations can create a friendly and effective atmosphere where everyone gets along and works well together.

Let’s delve into why this form of communication is a cornerstone for organizational growth.

 

Conflict Resolution

Differing viewpoints and approaches are inevitable in any organization. When effective intercultural communication is in place, it provides a helpful way to sort out conflicts that might come up because of misunderstandings or cultural differences. By encouraging open conversations and making an effort to understand each other’s perspectives, teams can handle conflicts better and reach agreements faster.

To learn more about this, register for our webinar on Dealing with Toxic People at Work which we rescheduled for September 6th at 9am PST. It’s worth 1 SHRM PDC, so make sure to secure your spot!

 

Embracing Diversity and Cross-Cultural Learning

Having a diverse workplace means that there are lots of different people with their own special ways of thinking and doing things. When these people talk to each other and understand each other’s cultures, it makes the workplace really colorful and interesting. This mix of differences helps organizations come up with new and creative ideas.

 

Enhanced Collaboration

Collaboration often involves working with colleagues who possess diverse skill sets and cultural backgrounds. Intercultural communication encourages clear and direct exchange of ideas, ensuring that team members are aligned in their goals and objectives. This collaboration not only improves productivity but also creates a harmonious work environment.

 

Effective Leadership

Leaders who excel in intercultural communication inspire trust and respect among their teams. They demonstrate an ability to understand and appreciate different perspectives, which, in turn, boosts employee morale and engagement. Strong intercultural leadership fosters a sense of belonging and encourages individuals to contribute their best efforts.

As we strive for excellence in our workplaces, let us recognize that the tapestry of cultures within our organizations is a powerful asset that, when woven together through effective communication, propels us toward greater achievements.

Let us know what you think about it and if you’d like to bring Intercultural Communication training to your workforce!

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Nurturing an Inclusive and Diverse Mindset for a Better World

In a rapidly evolving world, where the boundaries between cultures, perspectives, and experiences are becoming increasingly porous, cultivating an inclusive mindset has never been more crucial. An inclusive mindset is not just a buzzword; it’s a fundamental shift in the way we perceive the world and engage with others. It goes beyond mere tolerance to embrace diversity, empathize with different viewpoints, and actively seek out opportunities for growth and collaboration. In this blog, we’ll explore what an inclusive mindset entails, why it’s essential, and how to nurture it in our personal and professional lives.

In another insightful episode of Catherine’s Corner, Justin Jones-Fosu, Founder and CEO of Work Meaningful discussed the importance of having an inclusive mindset.  

At its core, an inclusive mindset is the ability to recognize and respect the value of diverse backgrounds, ideas, and experiences. It means acknowledging that each individual brings a unique perspective to the table, and these perspectives, when combined, can lead to richer solutions, innovations, and a deeper sense of community. An inclusive mindset involves openness, empathy, curiosity, and a willingness to learn from others. It’s about acknowledging the existence of biases and working actively to overcome them.

INCLUSIVE MINDSET MATTERS

An inclusive mindset matters because it transcends mere tolerance and instead celebrates the diversity of human experiences. It fosters innovation by weaving together a tapestry of perspectives, enabling us to approach challenges with creativity and depth. Inclusive mindsets strengthen relationships by acknowledging and respecting individual identities, nurturing connections built on understanding.

They enhance decision-making through comprehensive considerations of viewpoints, minimizing blind spots. Moreover, fostering an inclusive mindset encourages personal growth by challenging assumptions and expanding horizons. By valuing diversity, we not only enrich our lives but also contribute to a more compassionate and harmonious global community where every voice is heard and valued.

Nurturing an Inclusive Mindset

Nurturing an inclusive mindset involves a proactive commitment to growth and empathy. Begin by introspectively identifying and acknowledging personal biases, paving the way for conscious change. Cultivate empathy by actively listening to others’ experiences and viewpoints, fostering deeper connections. Actively seek out diverse interactions, as exposure to varied perspectives broadens understanding.

Engage in respectful dialogues that challenge assumptions and encourage personal reflection. By championing inclusivity in your circles, you not only contribute to a more diverse and equitable world but also embark on a transformative journey of self-discovery and meaningful connection.

Inclusive mindset is a journey, not a destination. It requires ongoing self-reflection, learning, and a commitment to embracing diversity. By adopting this mindset, we can create more inclusive workplaces, communities, and societies that thrive on the richness of our differences. As we move forward in a world that becomes increasingly interconnected, nurturing an inclusive mindset will not only lead to personal growth but also pave the way for a more harmonious and prosperous future for all.

Challenge the stereotypes and biases that may exist within you by actively seeking out information that contradicts preconceived notions. Engage in open conversations with people from diverse backgrounds, actively listening and learning from their stories. Embrace discomfort as an opportunity for growth, as stepping outside your comfort zone encourages personal development and a deeper understanding of others.

Reflect on your own privileges and actively use them to uplift marginalized voices, thereby fostering a more inclusive environment. By consistently practicing these actions, you’ll not only nurture an inclusive mindset within yourself but also inspire others to do the same, creating a ripple effect of positive change in the world around you.

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Psychological Safety Should Be a Part of Your Safety Programs

In today’s modern workplaces, we recognize the growing importance of psychological safety. It’s not just another buzzword; it’s a fundamental concept that we value deeply. Just as we prioritize physical safety measures to protect our employees, we understand that psychological safety is equally vital.

The emotional and mental well-being of employees directly impacts their overall health and safety. That’s why we place as much emphasis on their psychological, social, and emotional needs as we do on physical safety. After all, taking care of their mental well-being is an integral part of maintaining a truly safe and thriving work environment.

 

Psychological Safety and Physical Safety

Psychological safety is a powerful concept that revolves around creating an environment where individuals feel free to express themselves without any fear of negative consequences. It’s about fostering a workplace culture where people can take risks, share ideas, and raise concerns without worrying about facing humiliation, ridicule, or punishment.

Now, let’s shift our focus to physical safety. Organizations understand the importance of providing a safe and secure working environment. They invest significant time, resources, and effort into measures such as: 

safety trainingergonomic assessmentsequipment inspections implementing safety protocols

These measures are not just optional add-ons; they are fundamental responsibilities of employers who genuinely care about the well-being of their employees.

However, it’s crucial that we don’t overlook the significance of psychological safety. Just as a physical injury can have a detrimental impact on an employee’s ability to perform, a lack of psychological safety can hinder their cognitive abilities, creativity, and overall engagement. We must recognize that both physical and psychological safety are equally vital for creating a healthy and productive work environment.

 

Action Items for Your Organization

Let’s dive into some actionable steps that can truly foster a better workplace!

 

Invest in Training Programs

To create a truly inclusive and supportive work environment, your organization should prioritize investing in training programs and resources that promote essential skills such as empathy, emotional intelligence, inclusive communication, and allyship.

Just imagine the incredible impact these training programs can have! They have the power to bring about a positive transformation in the workplace. The result? A work environment that celebrates differences, resolves conflicts constructively, and ensures that every individual feels valued and respected. 

This kind of transformation can cultivate a psychologically safe space where employees can be their authentic selves, contribute their best, and flourish both personally and professionally. Check out our truly transformative training programs here!

 

Address Toxic Culture

Creating an inclusive work environment is extremely important for organizations. It’s crucial to address instances of bullying, harassment, or discriminatory behavior promptly and effectively. By having clear policies and procedures in place, you can ensure that all employees are aware of their rights and feel safe reporting any violations without fear of retaliation. Taking a strong stance against these behaviors sends a clear message that you prioritize psychological safety and will not tolerate any compromise.

We have an amazing resource available that provides 16 ways to step in when you notice toxic behaviors. It’s a great guide to equipping your employees with the tools and confidence to make a difference in your workplace.

And register for our FREE webinar on August 30th, 10am PST on Dealing With Toxic People at Work!

 

Lead By Example

Creating a safe work environment is key, and treating psychological safety with the same level of importance as physical safety is essential. It’s crucial to recognize that leadership plays a pivotal role in prioritizing employees’ mental health and safety, just as you do with their physical well-being. As a leader, you have the power to set an example by embracing inclusive behavior, respecting diverse perspectives, and demonstrating empathy in your interactions with colleagues.

To assist you even further, we’re offering free access to Catherine’s LinkedIn Learning course, “Teaching Civility in the Workplace.” Feel free to share this valuable resource with anyone who could benefit from it!

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Elevating Team Culture Through Positive Intelligence

In the fast-paced and dynamic environment of the modern workplace, it’s becoming increasingly challenging for individuals to work collaboratively and harmoniously as a team. Competitiveness among colleagues, stress, and communication barriers are some of the obstacles that hinder positive teamwork.

In this captivating episode of Catherine’s Corner, Dr. Kevin takes us on a journey through the transformative power of Positive Intelligence (PQ) and its potential to revolutionize your team’s culture. Drawing from his remarkable 18-year tenure at Intel, where he honed his skills in managing Intel University and spearheading worldwide management and leadership development initiatives, Dr. Kevin brings a wealth of expertise to the table. His mastery in harnessing the principles of PQ to enhance team dynamics promises to be nothing short of mind-expanding.

Positive intelligence, put simply, is a measure of your ability to deal with negative thoughts and emotions. It’s about finding the silver lining in any given situation and using it to your advantage. When integrated into teams, positive intelligence changes team culture. Team members become more resilient and adaptable to challenges and develop better relationships with one another. Teamwork itself becomes more effective, with co-workers communicating more constructively and openly. There are a number of ways employers can foster positive intelligence within their teams:

Encouraging Mindfulness

Practicing mindfulness is central to developing positive intelligence. It helps individuals become more aware of their thoughts and emotions and how to regulate them. Encourage your employees to take short breaks for time-outs and meditation exercises to recharge and re-focus their minds.

Creating a Culture of Appreciation

Expressing gratitude and acknowledging the contributions of team members can create a culture of appreciation and positivity. This will help to make work feel fun, enjoyable, and rewarding, which is conducive to teamwork and productivity.

Fostering Positivity with Team Challenges

Challenges are a great way to develop a positive mindset. Use team challenges or group activities to develop a more collaborative and fun workplace culture.

Leading by Example

Leaders are the role models in the workplace, where team members are likely to take their cues from their leaders. Leaders who demonstrate the values of positive intelligence become a major influence on the team’s mindset and culture.

Investing in training and development- Supporting employees by providing access to training programs, resources, and development opportunities is an essential aspect of developing positive intelligence. Employees who can develop their skills and knowledge often feel more confident and competent, which boosts their overall positivity and well-being.

Positive intelligence is a key driver of individual and organizational success. It can be considered the “secret sauce” of workplace culture as it helps to foster a more positive and collaborative atmosphere that improves teamwork and productivity. Institutions need to invest in developing the positive intelligence of their workforce, by encouraging mindfulness, creating a culture of appreciation, fostering a mindset of positivity through challenges, leading by example, and investing in training and development. As more organizations embrace positive intelligence, the modern workplace will transform from a competitive, cut-throat environment to a more supportive, positive community.

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Dealing with Toxic People at Work Webinar

Having a healthy workplace and positive colleagues is incredibly crucial. It’s not just some minor thing—it actually has a huge impact on both the employees and the organization as a whole. When people feel good about their work environment, it can make a world of difference in their overall happiness and productivity.

Think about it this way: when you’re surrounded by supportive and positive coworkers, it creates a sense of camaraderie and teamwork. This can lead to better collaboration, increased creativity, and a higher level of job satisfaction. It’s like everyone becomes part of a well-oiled machine, working together towards common goals.

On the flip side, if a workplace is unhealthy and there’s a negative atmosphere, it can take a toll on everyone involved. People might feel stressed, unmotivated, or even burnt out. This not only affects their individual performance but can also impact the organization’s success as a whole. After all, a company is only as strong as its employees.

As culture geeks (as we like to call it), we deeply understand the significance of a healthy workplace and the impact it has on individuals and organizations alike. We’re all about understanding workplace culture and its impact, and we’re pretty passionate about it too. 

And that’s where we come in—as experts in this field, we’re dedicated to sharing valuable insights and practical strategies to tackle the challenges that arise when dealing with difficult individuals in the workplace.

With that said, we are thrilled to invite you to our FREE webinar on “Dealing with Toxic People at Work.” Join us on August 30th, 10 AM PST for an insightful session aimed at providing effective strategies to handle challenging personalities in the workplace. .

No matter what industry you’re in, the stuff we’re gonna share in this webinar is gonna be universally relevant and super impactful for your professional life. So, mark your calendar and secure your spot right now to make sure you don’t miss out on this golden opportunity. Oh, and did we mention? You’ll even earn 1 SHRM PDC for joining in! 

Toxic People at Work Webinar Description

Positive psychology teaches us that relationships play a crucial role in our overall well-being and happiness. However, there are some relationships that can be harmful and draining, known as toxic relationships. When toxicity is present in the workplace, it can create even more challenges. 

Toxic individuals can be significant barriers to a productive and healthy work environment. They have the ability to contaminate the atmosphere and negatively impact the entire team. But what do you do? Should you ignore them? Should you confront them? Moreover, what can you do if management is not addressing the issue? 

Join the founder of Civility Partners as she discusses strategies for dealing with toxic people at work, with over 15 years of experience working as a consultant specializing in solving toxic workplace behaviors and cultures.

Learning Objectives:

At the end of this presentation, attendees will learn:

Learn what is considered toxic behavior.An easy model to explain bad behaviors as a social phenomenon.Learn how to deal with difficult people at work.How unconscious bias contributes to toxic behavior and how to minimize it.A list of action steps to creating a positive and respectful work culture.

Register today using this link. We look forward to your participation!

The post Dealing with Toxic People at Work Webinar appeared first on Civility Partners.

Respectful Workplace Culture for Civility Month!

Did you happen to know that August is National Civility Month? It’s a pretty big deal, especially considering how much we need civility in our lives right now. In this fast-paced world we live in, where opinions clash and tensions run high, creating a workplace that values respect is absolutely crucial.

Believe it or not, but studies have shown that incivility has been on the rise for the past couple of decades. And here’s the kicker: being rude or disrespectful can actually rub off on others like a bad cold, spreading negativity among colleagues. And you know what that means? It’s a massive drain on productivity and can cost employers a whopping $14,000 per employee in lost work time and reduced output. Ouch!

National Civility Month presents a great opportunity for HR professionals and leaders to come together and rally their teams around the principles of kindness, empathy, and understanding. By embracing this month-long celebration, you have the power to make a positive impact in your organization and contribute to a more harmonious and productive work environment. Keep in mind that being civil shouldn’t be limited to just this month. It should be a priority that extends far beyond these 30 days.

 

Why is civility so crucial in the workplace? 

Beyond promoting a pleasant atmosphere, a respectful workplace culture has far-reaching benefits that directly impact employee well-being and organizational success. 

 

1) Enhanced Mental Health and Well-being

Civility isn’t just about surface-level politeness; it has a profound impact on employee mental health. When people are consistently treated with respect, they experience lower levels of stress and anxiety. 

Now, take some time to review our short little assessment: Does your organization foster a culture of respect and inclusivity?  Pay attention to the number of “no” answers you give, because the more “no’s” you have, the more likely it is that your mental health and well-being initiatives are falling short. And you know what that means? It means your employees might be experiencing burnout due to the culture within your workplace. That’s not good for anyone.

 

2) Increased Retention of Top Talent

If you want your organization to thrive, it’s absolutely vital to attract and retain talented employees. And one of the best ways to do that is by fostering a workplace culture that exudes respect. You see, top performers are drawn to environments where their contributions are valued and where they have opportunities to grow and excel!

 

Creating a respectful workplace culture

Now that we understand the importance of civility in the workplace, let’s explore some practical strategies to celebrate National Civility Month and cultivate a respectful culture.

 

1) Train and Educate

Offer training sessions on topics such as effective communication, conflict resolution, DEIB, and managing stress. Equip your employees with the necessary skills to navigate challenging conversations and embrace differences respectfully. You can check out some of our training topics here, though we offer more!

If you’re not quite sure which training sessions to offer, no need to fret! We’ve got you covered. As culture experts, we can conduct climate assessments within your workforce to gain deeper insights into the sentiments and needs of your organization. This assessment will help us understand the specific issues at play, enabling us to work hand-in-hand with you to address them effectively.

In addition, attend our free webinar on “Dealing with Toxic People at Work.” Sign up here and join us!

 

2) Lead by Example

As leaders within your organization, you hold a tremendous amount of influence over the workplace environment. Your behavior serves as a guiding light for others to follow. It’s crucial that you consistently exhibit respectful conduct in all your interactions, ensuring that your actions align with the values you seek to promote. 

Why is this so important? Well, when you demonstrate civility in your everyday interactions, it has a powerful ripple effect throughout the organization. It becomes a cultural norm—a standard of conduct that permeates the entire workplace.

 

3) Recognize and Celebrate Acts of Civility

Create a culture of appreciation by recognizing and celebrating acts of civility in the workplace. Here are some ways you can do it:

Establish reward systems that shine a spotlight on individuals who consistently demonstrate respect, empathy, and kindness. Publicly acknowledging and honoring these behaviors.Reinforce their value and inspire others to embody them as well.

Now that you’ve got these tips, are you ready to make workplace civility a way of life for your company and employees during National Civility Month? Look no further than Civility Partners! We’ve got the perfect expertise to help you create a respectful organizational culture. Get in touch with us, and let’s make this National Civility Month truly impactful.

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