H. James Harrington’s Followers (10)

H. James Harrington

Born

in Johnson City, NY, The United States

January 16, 1929

Website

http://www.harrington-institute.com

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H. James Harrington’s books

Average rating: 3.93 · 181 ratings · 8 reviews · 58 distinct works • Similar authors

	Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness 4.04 avg rating — 45 ratings — published 1991 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement by H. James Harrington, K.C. Esseling , Van Nimwegen 3.70 avg rating — 27 ratings — published 1997 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	High Performance Benchmarking: 20 Steps to Success 3.41 avg rating — 17 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Streamlined Process Improvement 3.79 avg rating — 14 ratings — published 2011 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Total Improvement Management: The Next Generation in Performance Improvement by H. James Harrington, James S. Harrington 3.82 avg rating — 11 ratings — published 1994	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Poor-Quality Cost: Implementing, Understanding, and Using the Cost of Poor Quality 4.50 avg rating — 10 ratings — published 1987 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Project Change Management [With CDROM] 4.22 avg rating — 9 ratings — published 1999	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Organizational Alignment Handbook: A Catalyst for Performance Acceleration by H. James Harrington, Frank Voehl 3.86 avg rating — 7 ratings — published 2011 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Closing the Communication Gap: An Effective Method for Achieving Desired Results by H. James Harrington, Robert Lewis 4.33 avg rating — 6 ratings — published 2013 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Lean Six SIGMA Black Belt Handbook: Tools and Methods for Process Acceleration by H. James Harrington, Chuck Mignosa , Rich Charron 4.50 avg rating — 4 ratings — published 2013	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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Quotes by H. James Harrington

“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it.”
― H. James Harrington

tags: control, measure, measurement, quality, understand, understanding

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“At Xerox, process owners were assigned to all the key processes. This resulted in a cost savings of $200 million per year”
― H. James Harrington, Streamlined Process Improvement

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