H. James Harrington





H. James Harrington


Born
in Johnson City, NY, The United States
January 16, 1929

Website


Average rating: 3.83 · 132 ratings · 7 reviews · 57 distinct works
Business Process Improvemen...

3.92 avg rating — 37 ratings — published 1991 — 2 editions
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Business Process Improvemen...

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3.47 avg rating — 17 ratings — published 1997 — 3 editions
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High Performance Benchmarki...

3.36 avg rating — 14 ratings
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Total Improvement Managemen...

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3.67 avg rating — 9 ratings — published 1994
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Streamlined Process Improve...

really liked it 4.00 avg rating — 9 ratings — published 2011 — 4 editions
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Poor-Quality Cost

4.33 avg rating — 6 ratings — published 1987 — 2 editions
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Project Change Management [...

4.20 avg rating — 5 ratings — published 1999
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The Organizational Alignmen...

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3.60 avg rating — 5 ratings — published 2011
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Closing the Communication G...

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4.25 avg rating — 4 ratings — published 2013 — 2 editions
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The Six SIGMA Yellow Belt H...

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4.20 avg rating — 5 ratings — published 2009 — 2 editions
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“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it.”
H. James Harrington

“At Xerox, process owners were assigned to all the key processes. This resulted in a cost savings of $200 million per year”
H. James Harrington, Streamlined Process Improvement



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