Luciano Palma · 3 ratings · 1 review · 1 distinct work
InterCon 2009 - Os novos rumos do mercado interativo
— published 2009
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“There’s nothing wrong with continuous improvement and smart business tactics, but the tail is wagging the dog when market research becomes more important than technical innovation.”
“The rank of office is not what makes someone a leader. Leadership is the choice to serve others with or without any formal rank. There are people with authority who are not leaders and there are people at the bottom rungs of an organization who most certainly are leaders.”