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Mark Graban

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Mark Graban is a consultant, author, keynote speaker, and blogger in the world of “Lean Healthcare.” In June 2011, Mark joined the software company KaiNexus as their “Chief Improvement Officer,” to help further their mission of “making improvement easier” in healthcare organizations, while continuing his other consulting and speaking activities.

He is the author of the book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (Productivity Press), which was selected for a 2009 Shingo Research and Professional Publication Award and is being translated into seven languages. A 2nd revised edition was released in November, 2011. Mark has also co-authored a new book, titled “Healthcare Kaizen: Engaging Front-Line Staff in Su
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Operational Excellence Mixtape: February 26, 2021


Thanks as always to Ryan McCormick for this… there's always so much good reading, listening, and viewing shared here by him! Healthcare – Creating Value for Patients It is said that “if you fail to plan, you plan to fail”.  Check out this excellent case study of Inova Health's planning process that enabled them to rapidly […]


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Published on February 26, 2021 12:14
Average rating: 4.08 · 229 ratings · 24 reviews · 11 distinct worksSimilar authors
Measures of Success: React ...

4.29 avg rating — 73 ratings3 editions
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Lean Hospitals: Improving Q...

3.93 avg rating — 107 ratings — published 2008 — 23 editions
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Healthcare Kaizen: Engaging...

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4.11 avg rating — 19 ratings — published 2012 — 7 editions
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Practicing Lean: Learning H...

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really liked it 4.00 avg rating — 9 ratings2 editions
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The Executive Guide to Heal...

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4.50 avg rating — 12 ratings — published 2013 — 4 editions
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Lean Blog: Sports

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liked it 3.00 avg rating — 1 rating — published 2014 — 2 editions
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Reflections from Lean Leade...

0.00 avg rating — 0 ratings2 editions
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Best of Lean Blog 2012: Ess...

0.00 avg rating — 0 ratings — published 2013
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Best of Lean Blog 2011: Pos...

0.00 avg rating — 0 ratings — published 2014
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A Playbook for Habitual Exc...

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really liked it 4.00 avg rating — 6 ratings2 editions
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Mark Graban wrote a new blog post

A Lively Conversation with Jim Benson About “Humane Management”


My guest for Episode #401 is my friend Jim Benson, who you might know as the co-author of the book Personal Kanban (and we talked about that in Episod Read more of this blog post »
More of Mark's books…
“You get what you expect and you deserve what you tolerate.”
Mark Graban, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction

“Our own attitude is that we are charged with discovering the best way of doing everything.”
Mark Graban, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction

“Lean is about the total elimination of waste and showing respect for people.”
Mark Graban, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction

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