Indi Young

Average rating: 3.85 · 1,031 ratings · 40 reviews · 2 distinct worksSimilar authors
Mental Models: Aligning Des...

3.84 avg rating — 874 ratings — published 2008 — 7 editions
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Practical Empathy

3.89 avg rating — 157 ratings — published 2015 — 4 editions
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“The deepest form of understanding another person is empathy...[which] involves a shift from...observing how you seem on the outside, to...imagining”
Indi Young, Mental Models: Aligning Design Strategy with Human Behavior

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