editions of The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

The Nordstrom Way: The Inside Story of America's #1 Customer Service Company (Paperback)
by Robert Spector, Patrick D. McCarthy
avg rating: 3.29 (10 ratings)
isbn: 0471161608 (isbn13: 9780471161608)
published: 1996 (first published 1995) by Wiley | binding: Paperback | pages: 256

The Nordstrom Way: The Inside Story of America's #1 Customer Service Company (Hardcover)
by Robert Spector, Patrick D. McCarthy
avg rating: 0.0 (1 rating)
isbn: 0471584967 (isbn13: 9780471584964)
published: 1995 by Wiley | binding: Hardcover | pages: 244

The Nordstrom Way: The Inside Story of America's # 1 Customer Service Company (Paperback)
by Robert Spector, Patrick D. McCarthy
avg rating: 0.0 (1 rating)
isbn: 047119171X (isbn13: 9780471191711)
published: 1997 (first published 1995) by John Wiley & Sons | binding: Paperback | pages: 256