I'll definitely read his next (which, according to the About the Author, "he is at work on.")! He's been an adjunct at my law school and I'm vaguely annoyed I can't get my Kindle-version signed. They'll have to come up with a fix for that.
"If you put yourself behind the desk and leave the client 'out there,' it immediately establishes an implicit and important hierarchy. One that works especially well if the client is some powerful captain of industry accustomed to being in charge." Filed under: for future reference.
"[He] saw me to the door, and we parted with the usual pleasantries, including a mutual promise to have dinner sometime soon. We both knew it wouldn't happen, but its the kind of thing people in L.A. say to one another. No one ever really means it. It's just a more elaborate form of goodbye." Heh, I concur.